Field Technician

1 week ago

Vancouver, Canada National Water Services, LLC. Full time

**About National Water Services**

Since 1991, we have been dedicated to delivering the highest quality drinking water. Our first FreshPure® Waters system received an incredible response, and today, our water is available in premier natural and organic food stores and co-ops across the United States and Canada. At FreshPure® Waters, we proudly share your commitment to quality, sustainability, wellness, and environmental stewardship.

**Overview**:
We are seeking a dedicated and reliable Field Technician to join our team in Vancouver, Canada. As a Field Technician, you will play a crucial role in ensuring the cleanliness and proper functioning of dispensing cabinets, as well as maintaining positive customer relationships. Your responsibilities will include cleaning, recording data, reporting issues, and performing various tasks to enhance the customer experience.

**Job Duties**:

- Clean and sanitize dispensing cabinet sinks and surfaces, sterilize nozzles and handles, and perform water taste tests to ensure quality.
- Immediately report any maintenance or technical issues observed during service visits to the appropriate channels.
- Cultivate and maintain positive relationships with customers and store management, addressing any concerns or inquiries professionally and courteously.
- Periodically replenish brochures, replace equipment signage, and take inventory of supplies to ensure a well-organized and informative setup.
- Capture photographs of equipment for documentation purposes, contributing to visual records of service visits.
- Undertake miscellaneous tasks as assigned to support the overall operations and customer satisfaction.

**Requirements**:

- Exhibit professionalism with excellent time management skills, demonstrating the ability to work independently and responsibly.
- Maintain physical capabilities, including the ability to bend, squat, and, if needed, climb stairs or ladders as part of the job tasks.
- Provide own transportation for on-site visits.

**Pay & Work Hours**:

- Compensation: $22.50 per service (each service typically takes less than an hour).
- Service Frequency: Every 13 days each store with a 12-14 day allowable window for flexibility.
- 2 store locations assigned.
- Employment Type: 1099 Independent Contractor position, offering no benefits.
- Paid Training: Comprehensive training will be provided to ensure competence in all aspects of the role.

**Additional Information**:

- Interviews will be conducted via Microsoft Teams video conferencing platform.
- Job offers are contingent on the results from a background check.
- Applicants must be 18 years of age or older to be considered for this position.

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