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Hospitality Manager

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Gibsons, Canada The Good Samaritan Society Full time

Reporting to the Director of Hospitality, the Hospitality Manager provides leadership and operational oversight for hospitality services inclusive of food, laundry and environmental services for a range of specific programs and services, including independent living, community programs, assisted/supportive living and long term care to meet the needs of the residents/clients The Hospitality Manager works with other operational leaders to ensure services are aligned with the organizational mission, vision and values, goals and objectives, and that effective and efficient services are being provided.

The Hospitality Manager assumes a leadership role empowering teams to build and maintain a safety culture that pursues leading practices, quality improvement and learning and development initiatives throughout our care homes and programs.

**Educational and other Qualifications**:

- Post-Secondary education in hospitality management and/or Red Seal Chef and/or Registered Dietitian required
- An undergraduate degree related to the portfolio or related field preferred
- Current membership with Canadian Society of Nutrition Management
- Provincial Food Safe Certification or equivalents
- Current WHMIS certification

**Work Experience**:

- Five (5) years hospitality management experience in large and complex healthcare organizations, with continued growth in responsibilities including supervision of staff and operational management
- User of menu planning software
- Experience managing a budge**t**

**Knowledge, Skills, and Abilities**:

- Knowledge of:

- Accreditation process o Human Resources and Labour relations
management
- Business and financial principles o Environmental Public Health Regulations
- Infection, Prevention & Control Guidelines
- Employee Health & Safety
- Community and seniors' care industry including applicable contractual and
legislative requirements
- Strong interpersonal skills with an ability to deal effectively with conflict in a diplomatic and professional manner
- Adept at written and oral communication with internal and external customers
- Strong computer skills, particularly with Microsoft Office suite, webinar and internet technology
- Must demonstrate a creative flair for menu planning, preparation and presentation
- Proven experience in large quantity food preparation, financial planning and food purchasing
- Able to multi-task and demonstrate flexibility in a constant high energy environment while responding to complex priorities
- Exhibits open and sincere approach to relating to people by demonstrating respect and compassion for everyone equally
- Demonstrates critical thinking, analytical, and problem-solving skills to resolve issues independently and/or make recommendations that are supported by evidence consistent with legislation/policies and that meets the standards of care
- Excellent active listening skills
- Ability to travel as required
- Ability to occasionally work after regular hours to attend functions, meetings and to address urgent issues impacting the care home or program
- Ability to be on-call outside of regular business hours as required, willingness to participate in committees and projects

**Who we are**:
At The Good Samaritan Society, Good Samaritan Canada, and Good Samaritan Delta View Care Centre, we believe that our employees are our number one asset. Since 1949, we have been providing excellence in complex/long term care, assisted/supportive living, and other specialized care services for the elderly and those with developmental and physical support requirements. We could not do what we do without our dedicated and committed employees.

**What we can offer you**:

- Work/life balance
- Learning and development opportunities
- Competitive wages
- Pension and benefits for eligible employees
- Paid vacation time for eligible employees
- Discounted services with many of our local businesses
- Employee and Family Assistance Program
- Employee recognition events

**Requirements**:

- A current and clear Criminal Records Check Form and Clearance Letter prior to the hire date.
- A tuberculosis screening that has been completed no more than 12 months prior to the hire date.

**Diversity-Equity-Inclusion**

*Good Samaritan Society celebrated our 75th Anniversary in 2024.

*Good Samarian is a 2024 Alberta Continuing Care Association award recipient for Innovator of the Year

*Good Samaritan is a 2023 Canadian HR award recipient for Excellence for Diversity and Inclusion

*Good Samaritan is a 2023 Canadian College of Health Leaders award recipient for Excellence in Diversity and Inclusion

**How to apply**:
**Job Types**: Part-time, Permanent

Pay: $74,248.41-$103,141.76 per year

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Gibsons, BC: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- Are you legally entitled to work in Canada?

**Education*