Lab Technical Assistant

For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services.
We are committed innovators, operating Canada's first commercial genetics lab, and the country's largest online patient portal, with more than 8 million Canadians receiving their results online. More than 112 million laboratorytests come through LifeLabs’ laboratories annually, and our team of more than 6,000 passionate, caring, and diverse professionals works together as one to provide high quality testing and results that Canadians can trust.
We know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. At LifeLabs, you can make a meaningful impact on Canadians’ lives every day.
Our teams are at the heart of everything we do. We are proud to be recognized as one of Canada’s Best Employers, reflecting our deep commitment to our core values of caring, agility, teamwork, and a customer-centered approach. As part of this commitment, LifeLabs prioritizes the ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our diverse workforce and the communities we serve. We continue to take steps to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves.
These values are not just words on a page, they guide our actions and decisions every day and have come to define our team culture.
As a Lab Technical Assistant, you will be responsible for the preparation, setup, and limited test processing of specimens in the laboratory, and help deliver better health outcomes for patients through the delivery of fast and accurate test results.
**Status**: Casual
**Shift**: Various
**Your responsibilities will include**:

- Receive, accession, sort and prepare specimens for testing
- Perform manual and automated testing procedures under the guidance of a Medical Laboratory Technologist
- Respond to phone inquiries from LifeLabs employees and clients such as hospitals, clinics and physicians
- Clean, maintain, and operate instruments and other equipment
- Participate in problem solving in work organization and workflow to drive continuous improvement
- Always ensuring test quality and personal safety

**What you will bring to the role**:

- High School diploma with courses in post-secondary science or medical terminology
- Previous laboratory experience an asset
- Ability to work in a fast-paced collaborative environment while being detail oriented and hands on
- Excellent communication skills to enable you to relate with a wide variety of people
- Strong computer skills in MS Office products
- Problem solving skills, including the ability to identify and follow-up on issues
- Ability to maintain the strictest standards of safety, patient privacy and confidentiality

LifeLabs’ compensation programs are commensurate based on the role, skill, effort, responsibility and working conditions, irrespective of gender, race, ethnicity, beliefs, age or any other personal characteristics. Pay programs are communicated regularly in an accessible and transparent manner.
LifeLabs is also proud to offer resources, opportunities, as well as a collaborative and supportive environment that enables our team members to thrive.
In addition to a competitive compensation package, LifeLabs provides a comprehensive total rewards program, specific to the job position. Your package may include:

- Employee Group Benefits: Competitive coverage for employees and their families to support their overall health and wellness needs, including Extended Health Care, Dental Care, and Life Insurance.
- Retirement Savings Plan
- Vacation and Wellness Days
- Employee Wellness and Giving Programs: Our award winning mental, physical and financial wellness programs aim to address the comprehensive well-being of our team members, including resources like the Employee & Family Assistance Program, financial planning tools, and employee recognition initiatives.
- Professional development and membership reimbursement, access to preferred rates and discount programs, including WorkPerks, Home and Auto Insurance, Costco Membership, etc., and optional health-related benefits.