National Account Manager

2 weeks ago

Concord, Canada Calibre Full time

We’re looking for a seasoned **National Account Manager** to help scale Calibre’s national accounts. You’ll work closely with key customers across foodservice, healthcare, retail, and institutions to drive growth, relieve capacity constraints from senior leadership, and uphold operational excellence.

**Key Responsibilities**
- Serve as the lead contact for national/strategic accounts across Canada.
- Architect tailored customer solutions by leveraging Calibre’s expansive product line—including custom-branded offerings and logistics capabilities.
- Negotiate contracts, pricing tiers, and terms to build long-term partnerships.
- Forecast sales, provide updates, and collaborate with internal teams (logistics, warehouse, customer service) to deliver timely, cost-effective service.
- Identify expansion opportunities to upsell or cross-sell operational solutions, such as just-in-time delivery, order consolidation, or branded packaging solutions.
- Act as a voice of the customer, informing sales strategy and operational improvements.

**Qualifications**
- 5+ years of national or key account B2B sales experience in packaging, distribution, or related fields.
- Proven record of managing high-value accounts and meeting/exceeding targets.
- Strong negotiation, relationship-building, and strategic mindset.
- Comfortable collaborating cross-functionally in a fast-paced warehouse/distribution environment.
- Familiarity with ERP or CRM systems; packaging or foodservice knowledge is an asset.

**Why Calibre?**
- Join a values-driven, family-owned Canadian leader in packaging distribution with deep operational infrastructure and a culture rooted in integrity and customer focus
- Influence national account strategies and deliver real impact through efficient, solution-driven leadership.

**Job Types**: Full-time, Permanent

Pay: $80,000.00-$100,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- Vision care
- Work from home

**Education**:

- Bachelor's Degree (required)

**Experience**:

- B2B sales: 5 years (required)
- Account management: 5 years (required)
- Customer relationship management: 5 years (required)
- CRM software: 5 years (required)

Willingness to travel:

- 25% (required)

Work Location: Hybrid remote in Concord, ON L4K 2A5

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