Coordinator, Health Records

Job Category: Professional Hospital Location: Newmarket ON Job Type: Permanent, Full time Number of Positions: 1 Minimum - Maximum Hourly Rate: $39.00 - $46.35

**Why Join Our Team?**
- A best-in-class workplace environment that prioritizes a culture of belonging and wellness.
- Progressive health and dental benefit plans.
- HOOPP pension plan with employer and employee premium sharing.
- Enhanced wellness initiatives, including virtual fitness classes and on-site gym memberships.

About the role:
Monday to Thursday and alternate weekends.
- Provides supervision, leadership, evaluation and guidance for the Health Information Services department including Clerical Services, Transcription Services, the Graphical Service Design of documents, Patient Portal, Provider Dictionary, Clinical Document Dissemination, Release of Information for the department in accordance with hospital policy and appropriate legislation.
- He/she leads the team in implementing customer-focused services and managing human resources. This includes training, performance management, hiring and termination.
- Directly supervises the day-to-day operations.
- Ensures the management and maintenance of the patient’s health record meet the legislative and regulatory requirements. This includes monitoring, maintaining the physicians incomplete chart and hospital suspension processes.
- Participates in the establishment and completion of the strategic direction and annual goals and objectives for the service.
- Plays a leadership role in the promotion and education of staff on disclosure, access, and correction of personal health information, which includes the Mandatory and Permitted disclosure requests.
- Participates as an active member of the Health Information Team, Health Records Committee, Portfolio Meetings
- Maintains effective interpersonal skills to work with physicians, co-workers and staff in a positive co-operative manner.
- He/she role models professional and organizational core competencies.

**What you'll be doing**:

- Facilitates the planning and implementation of Health Information Services, which includes Clerical Services, Transcription Services, Graphic Design, Patient Portal, Provider Dictionary, Clinical Document Dissemination and Release of Information to ensure that the strategic directions for the service are on track. Participates in the setting and achievement of all short term and long terms goals established by the service. Ensures that the goals and objectives are consistent with the mission, vision, and core commitments of Southlake Regional Health Centre
- Initiates the development, approval, revision, communication and implementation of departmental policies and procedures required for the service. Ensures that policies and procedures development is coordinated with other areas and departments within the hospital and that they meet relevant legislation and appropriate collective agreements
- Ensures that the maintenance of the patient’s health record, supporting policies meet legislation requirements. Remains current on issues of health information services in the health care environment.
- Plays a leadership role in the promotion and education of staff on the confidentiality and appropriate use of patient personal health information.
- Plays a leadership role in the promotion and education of staff on disclosure, access, and correction of personal health information, which includes the Mandatory and Permitted disclosure requests.
- Facilitates continuous quality improvement initiatives.
- Facilitates and participates in the orientation of new medical and clinical staff to the service (includes: Disclosure, Access and Correction of Personal Health Information, Research and Study requests, Record Completion issues).
- Active participant, leadership on committees, participates on external committees, working groups and forums for the health care environment.
- Ensures the data integrity of the Records Management module of the Information System.
- Participates, where appropriate, on the implementation of new modules for the information system.
- Monitors, maintains the hospital dictation system to ensure the service supports continuing patient care.
- Ensures that the department service supports the Canadian Council on Health Services Accreditation standards.
- Active member of SRHC Health Records Committee

What you'll bring:

- Graduate of an accredited Canadian Health Information Management Program and / or
- Post-secondary education at the community college level
- Minimum three years’ experience at a Supervisory level in Registration and Health Information Services
- Experience with a computerized record keeping/management
- Effective interpersonal skills. Ability to work with co-workers, staff, physicians, other hospital staff in a positive, cooperative manner.
- Member in good standing of the Canadian College of Health Record Administrators at the Certificate Level is helpful

**Experience, Skills & Abili