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Receptionist/administrator

2 weeks ago

Thornhill, Canada Hearing & Balance Centres Full time

_We are an established audiology and ENT clinic in the Thornhill area. If you are an enthusiastic and dynamic professional, with leadership skills, we would like to have you on our team._

Reports to: Managing Director

Role: Responsible for administrative operations of the clinic, including excellent patient care and support to clinicians, patient scheduling and intake, billing, etc.

**KEY RESPONSIBILITIES**

**Patient Support**
- Responsible for first point of contact with our patients, represent our clinic in a courteous and professional manner.
- Answer patient queries by telephone and in person when required.
- Schedule and manage appointments from physician referrals.
- Intake of patients as they arrive at the clinic.

**Clinician Support**
- Ensure that staff maintain appointment schedules efficiently.
- Work with referral partners to set up appropriate appointments types for clients.
- Completing monthly inventory of clinic and office supplies.

**Clinic Appearance**
- Maintain a professional and organized appearance of the clinic.
- Organize and maintain product displays.
- Maintain and procure office and clinic supplies.

**QUALIFICATIONS**
- Post-secondary education in a medical-related field (medical clinic administration, etc) is preferred.
- Experience in audiology clinic receptionist/administrator role an asset.
- Leadership skills are essential.
- Organized, comfortable with multi-tasking, details-oriented, and a take-charge individual.
- Fluent in English (spoken / written). Other languages an asset (especially Russian).

**REMUNERATION**

Pay: $21.00-$25.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Commission pay

**Language**:

- English (required)

Work Location: In person