Assistant Client Manager

**Assistant Client Manager**
**North Vancouver, BC**

Concord National, a division of Concord National LLP, is a national food broker in the Canadian food industry. We are currently seeking an experienced **Assistant Client Manager**, based out of our North Vancouver regional office to support the Client Management team.

Concord National LLP is a national broker in the Canadian food industry operating two distinct divisions, Concord National, and Indigo Natural Products Management. We represent BOTH Canadian and international clients who manufacture conventional and natural products for distribution across the Canadian market.

If you love to achieve results and need to love what you do as well as the company you work for, this is the perfect opportunity for you

The N**orth Vancouver office location** will be considered as your primary work location. We have a hybrid work program that will allow you to work from home on a schedule pre-approved by your manager.

**The Opportunity**

As an **Assistant Client Manager,** you will be responsible to assist assigned Client Managers with day-to-day duties related to client management. Assistants are responsible for supporting any Account/client pricing, deal, or promotional issues along with regular administrative duties. Although this position may have one direct report-to, there may be multiple dotted-line reporting requirements to those they are assisting.

**Our core values are**:

- Passion
- Honesty and Integrity
- Adaptability
- Initiative
- Organizational Skills
- Interpersonal Skills

**Primary Duties**:

- Uses customized software, to set up principles, enter orders, generate reports, update pricing and new items, create deal tables, etc.
- Processes debits and debit tracking using appropriate documentation
- Reviews and edits IRI reports; relevant to certain clients to analyze product and sales data
- Assists regional account managers with accounts that fall under their portfolio, including budget management and reconciliation
- Schedules and coordinates customer/brand events and sponsorships throughout the year
- Processes and ensures timely internal and external communication regarding promotions
- Tracks accounts/brands within local advertisements
- Comply with all policies and procedures
- These are representative duties and responsibilities which are not all encompassing and may change from time to time.
- Be a Concord National ambassador, who exemplifies our culture in all internal and external communications and interactions.
- **Education and Experience**_
- At least 3 years of administration/marketing administration or similar/related experience is required
- Post-Secondary education in related field is an asset
- Previous experience in data input and managing data
- Previous customer service experience is an asset
- **Knowledge, Skills and Abilities**_
- Communicate in an honest, transparent, and authentic way
- Demonstrated knowledge of Microsoft Office including strong Excel and PowerPoint
- Ability to adapt to various software programs used by customers and clients
- Ability to self-manage and work autonomously within a group/team environment
- Ability to manage a high level of detail
- Manage changing priorities
- Highly organized
- Attention to detail; an aptitude for numeric accuracy and data entry
- Strong communication skills, interdepartmental communications
- Strong analytical skills
- Ability to deal with a variety of situations and resolve challenges/conflict
- Driven to meet deadlines
- **Travel Requirements**:_
- No business travel is required
- **Physical requirements**_**:

- Sit for extended periods of time
- Typing on a keyboard for extended periods of time
- May from time-to-time ship/receive samples - carry up to10 lbs.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Wellness program
- Work from home

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- North Vancouver, BC: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Administrative: 3 years (preferred)
- Microsoft Excel: 2 years (preferred)

Work Location: Hybrid remote in North Vancouver, BC