Front Desk Receptionist

4 days ago


Kingston, Canada GLOW Skincare Co. Full time

Receptionist Job Description - Glow Spa Kingston. 234 Princess Street Kingston Ontario

Full Time Monday to Friday & every other weekend

**PLEASE DO NOT APPLY**:

- if you **DO NOT** have reception or management experience**

**Reports to**: General Manager and/or Owner Job Description

Summary: Come join or dynamic team with a passion for all things skin and wellness

The Lead Receptionist is responsible for overseeing the day-to-day activities for client bookings, along with managing and overseeing reception staff. General Receptionist's responsibilities include the greeting of all guests, answering phone calls, assisting guests with questions regarding spa services and products, booking all appointments, checking the guest into the computer system, and charging for services performed. Additionally, the Receptionist assists with transitional cleaning of the spa and relaxation area as needed.

**Position Requirements**:

- Must be detail-oriented and be able to multi-task.
- Ability to be efficient and productive in a luxury, fast-paced environment.
- Must have enthusiasm and possess excellent customer service skills.
- Must possess basic math skills.
- Enjoy working with people and possess a friendly and outgoing personality.
- Excellent communication, listening and computer skills.
- Must be a team player.

**Skills and Abilities**:

- Minimum of 1 year of experience as a manager / supervisor in a similar role
- Minimum of 1 year of experience as a Front Desk personnel or as Customer Service representative with proven sales OR
- Minimum of 1 year of employment within a hotel environment or Spa
- Ability to provide coaching and mentoring to reception staff.

**Job Types**: Full-time, Permanent

**Benefits**:

- Extended health care
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: In person

Application deadline: 2024-09-16
Expected start date: 2024-09-16



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