Veterinary Assistant/receptionist

6 days ago

Victoria, Canada Juan de Fuca Vet Clinic Full time

**Overview**
We are seeking a compassionate and organized Veterinary Receptionist to join our dedicated team. In this role, you will be the first point of contact for pet owners and their beloved animals, providing exceptional customer service while managing the front desk operations of our veterinary clinic. Your ability to multitask and communicate effectively will be essential in creating a welcoming environment for both clients and their pets.

**Responsibilities**
- Greet clients and their pets upon arrival, ensuring a friendly and welcoming atmosphere.
- Schedule appointments and manage the clinic's calendar efficiently.
- Answer phone calls and respond to inquiries regarding services, treatments, and pet care.
- Maintain accurate patient records, including medical history and laboratory results.
- Process payments and handle billing inquiries with professionalism.
- Assist veterinarians and technicians with administrative tasks as needed.
- Ensure the reception area is clean, organized, and stocked with necessary supplies.
- Provide information to clients about preventive care, vaccinations, and other services offered by the clinic.

**Qualifications**
- Previous experience in a veterinary or medical office setting is preferred but not required.
- Strong communication skills with an emphasis on customer service.
- Ability to work well in a fast-paced environment while maintaining attention to detail.
- Proficiency in computer systems for scheduling and record management.
- Knowledge of laboratory procedures is a plus but not mandatory.
- A genuine love for animals and a desire to contribute positively to their care.
- Ability to work flexible hours, including weekends if necessary.

Join our team as a Veterinary Receptionist where your passion for animal care meets your organizational skills

Pay: $18.01-$23.71 per hour

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off

Work Location: In person

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