Telecommunications Technician

Work Term: Permanent
- Work Language: English
- Hours: 40 to 44 hours per week
- Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
- Experience: 5 years or more
- **Work site environment**:

- Outdoors
- ** Work setting**:

- Installation
- Maintenance
- On-site customer service
- Testing
- Various locations
- Repair
- Service
- ** Tasks**:

- Inspect and test cable signals and associated equipment
- Inspect trunking systems
- Repair cable signals
- Test trunking systems
- Diagnose and locate equipment faults, and adjust, replace or repair telecommunications equipment
- Inspect operation of telecommunications equipment
- Install, arrange, remove and maintain telephone equipment, wiring and associated hardware
- Repair or replace defective telephone equipment
- Test installed telephone systems to locate transmission faults
- Analyze test results and adjust, change or repair switching system, network, associated equipment and software
- Complete and maintain test and service reports
- Determine nature, cause and location of trouble
- Initiate the dispatch of appropriate repair personnel
- Install electromechanical, analog and digital trunking systems, circuits and equipment in telecommunications central offices and switching centres
- Instruct apprentices
- Operate computerized testing systems to conduct service tests on customer lines and equipment
- Climb and work aloft on poles, ladders or other support structures
- Connect, disconnect and relocate cable outlets
- Determine work assignments
- Install cable modems and software to enable Internet access
- Maintain and repair aerial and underground transmission systems
- Repair or replace faulty cables, power suppliers and amplifiers
- ** Computer and technology knowledge**:

- Telephone system
- Trunking system
- Computerized testing system
- Telecommunication system
- ** Equipment and machinery experience**:

- Aerial and underground cable lines
- Amplifiers
- Cable outlets
- Converters
- Splitters
- ** Area of specialization**:

- Telephone installation and repair
- Switch network installation and repair
- Telecommunication service testing
- Telecommunications equipment
- ** Security and safety**:

- Basic security clearance
- ** Transportation/travel information**:

- Valid driver's licence
- Own transportation
- Willing to travel
- ** Work conditions and physical capabilities**:

- Fast-paced environment
- Tight deadlines
- Attention to detail
- Ability to distinguish between colours
- Combination of sitting, standing, walking
- Bending, crouching, kneeling
- Manual dexterity
- ** Weight handling**:

- Up to 13.5 kg (30 lbs)
- ** Own tools/equipment**:

- Steel-toed safety boots
- Hard hat
- Safety glasses/goggles
- Safety harness
- ** Personal suitability**:

- Leadership
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Judgement
- Organized
- Reliability
- Team player
- Accurate
- Dependability
- ** Other benefits**:

- Team building opportunities
- Parking available
- ** Support for newcomers and refugees**:

- Participates in a government or community program or initiative that supports newcomers and/or refugees
- Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
- **Support for youths**:

- Participates in a government or community program or initiative that supports youth employment
- ** Support for Veterans**:

- Participates in a government or community program or initiative that supports Veterans
- **Support for Indigenous people**:

- Participates in a government or community program or initiative that supports Indigenous people
- Offers mentorship, coaching and/or networking opportunities for Indigenous workers
- Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
- Facilitates access to Elders who can offer support and guidance to Indigenous workers
- **Support for mature workers**:

- Participates in a government or community program or initiative that supports mature workers
- **Supports for visible minorities**:

- Participates in a government or community program or initiative that supports members of visible minorities
- Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
- Offers mentorship programs that pair members of visible minorities with experienced employees
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities