Marketplace Services

6 days ago

London, Canada BBB Serving Western Ontario Full time

**Marketplace Services - Customer Sales Representative**

BBB Serving Western Ontario - London, ON

**Job description**

**General Description**:
Marketplace Services acts as a representative of the Better Business Bureau in the marketplace. Role responsibilities include prospecting, qualifying, and facilitating non-accredited businesses through the BBB accreditation process, providing exceptional customer service to current Accredited Businesses, selling advertising, and assisting and providing administrative support as required.

**Reports to**: CEO

**Responsibilities and Expectations**:
**Sales**:

- Support BBB growth by identifying and soliciting qualified business leads
- Building new relationships by canvassing various sources for potential prospects, contacting directly, and responding to direct inquiries
- Maintain accurate data tracking within business systems
- Ability to source leads using both conventional and non-conventional tools
- Meet personal budgeted sales targets as agreed upon
- Offer businesses various BBB sales and marketing opportunities to further leverage their accreditation and/or business objectives

**Office Administration**:

- Assist with day-to-day office administration duties
- Support BBB events, meetings and trade shows as required

**This position works with the following people/organizations**:

- All BBB staff
- Both Accredited and Non-accredited businesses
- Industry Associations/ Organizations; Chambers of Commerce

**Ideal Education & Experience**:

- Post-secondary education in business or office administration
- Inside sales experience with the demonstrated ability to close sales
- Basic sales training and techniques, particularly with respect to cold calling is an asset
- Experience in an administrative/clerical role is an asset

**Required Skills & Competencies**:

- Strong interpersonal and professional verbal and written communication skills with the ability to maintain neutrality
- Remains customer-focused through service orientation and takes responsibility for customer satisfaction
- Handles multiple and competing priorities in a high-volume, fast-paced work environment
- Autonomous and self-motivated; recognizes issues and opportunities, responds quickly, and takes independent action
- Demonstrates strong attention to detail and accuracy
- Actively participates as a member of the team toward the completion of goals and a positive workplace environment
- Strong sense of integrity and commitment to the BBB mission statement and values

**Compensation**:

- Competitive Salary commensurate with experience
- Benefit Package
- Vacation

**Job Types**: Full-time, Permanent

**Job Types**: Full-time, Permanent

**Salary**: From $42,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental Pay:

- Commission pay

**Education**:

- Secondary School (required)

**Experience**:

- Sales: 2 years (preferred)

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