System Operator

**DESCRIPTION**:
Reporting to the Supervisor FCC Operations, the System Operator plays a primary role as the centralized Operator-In-Charge within the FortisAlberta Control Centre. Responsibilities include operating and monitoring the distribution network, coordinating power outages, facilitating switching, and communicating distribution network information in a 24/7 environment. The System Operator leads continuous improvement initiatives and ensures the coordination of field staff in a manner that adheres to FortisAlberta safe work practices.

**DUTIES & RESPONSIBILITIES INCLUDE (but not limited to)**:

- Monitor and control the operation of the distribution system either by administering permissions and authorizations to field staff or by utilizing the SCADA system.
- Write, approve, and direct switching programs to establish conditions on the distribution system for maintenance, construction, commissioning, and restoration purposes in accordance with established policies and procedures.
- Perform Operator-In-Charge duties.
- Manage and dispatch trouble calls and crews.
- Coordinate system operations and switching with other utilities, REAs and independent power producers.
- Analyze planned and unplanned power outages with field staff to improve restoration practices.
- Respond to off-normal situations including outages, alarms and managing emergencies.
- Maintain System Status Log, enter information, prepare reports, and keep records as required by company policies.
- Coordinate with Operational Engineering to manage load transfers.
- Communicate with internal and external stakeholders as necessary.
- Provide input into development of FortisAlberta’s protection code and system operating policies and procedures.
- Anticipate peak demand periods or emergencies and proactively plan/coordinate the required work.
- Explore, identify, initiate, and lead improvements for processes, practices, and tools.
- Participate and provide input into the development and delivery of training materials and activities.
- Assist with the mentoring and coaching of new System Operators.
- Communicate with the Data Integrity Team to report deficiencies.
- Special projects and other duties as assigned.

**KNOWLEDGE, SKILLS & ABILITIES**:

- Thorough understanding of the operation of distribution systems, electrical systems, and/or other relevant experience required to operate the system efficiently and effectively.
- Demonstrated ability to build trusted relationships and work collaboratively as part of a large team.
- Exceptional interpersonal and communication skills in dealing with and internal and external customers.
- Ability to analyze information and make decisions independently during high volume periods and under stressful conditions.
- Demonstrated ability to contribute to continuous improvement, challenge the ‘status quo’ and provide sound recommendations to improve processes.
- Excellent organizational and time management skills to manage multiple priorities and competing demands.
- Knowledge of FortisAlberta service territory geography.

**REQUIRED QUALIFICATIONS**:

- An Electrical Engineering Technology diploma, Journeyman Power Line Technician, or Power Systems Electrician certificate is required.
- Qualified Applicants must receive an overall rating of “recommended” in a psychometric test administered by a third-party vendor.

**PREFERRED QUALIFICATIONS**:

- A certificate in GIS is considered an asset.
- A second credential, such as an Electrical Engineering Technologist, Journeyman Power Line Technician, or Power System Electrician, is considered an asset.
- Experience with SCADA or an Advanced Distribution Management System / Outage Management System is considered an asset.

**SPECIAL CONDITIONS**:

- Participation in standby and occasional overtime during emergencies is required.
- Business needs dictate that the successful applicants must live within one hundred (100) kilometres of the Airdrie FortisAlberta Control Centre or a distance that allows a maximum sixty (60) minute response time to the Airdrie FortisAlberta Control Centre.
- Hours of work are based on an 8 or 12 hour rotational shift as determined by business requirements.

**Job Types**: Full-time, Permanent

Expected hours: 40.00 per week

**Benefits**:

- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Employee stock purchase plan
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program

Work Location: In person