Housekeeping Supervisor

2 weeks ago

Moncton, Canada Fairfield Inn & Suites Moncton Full time

**Summary of Position**:
To ensure standards of cleanliness, hygiene and tidiness are maintained throughout the hotel and to manage the housekeeping and laundry department efficiently to maintain standards and control costs.

**Duties & Responsibilities**:

- To ensure standards of cleanliness, hygiene and tidiness in all bedrooms, corridors, function rooms and public areas are maintained;
- Supervising the daily cleaning of assigned rooms, bathrooms, corridor areas and public areas to highest standards. This include changing bed linen, replacing towels, cleaning bathrooms thoroughly, vacuuming, mopping and dusting daily;
- Subject to levels of business the housekeeping supervisor may be expected to also service rooms
- Completing thorough room inspections to ensure cleanliness standards are achieved.
- Ensure that housekeeping staff operate within the approved budget and are meeting the expected 30 minutes per room cleaning time.
- Ensuring the upkeep of vacant rooms;
- Maintaining an orderly storage room and carts (stock carts and storage rooms);
- To ensure customer satisfaction is maintained by:

- Ensuring guest property left behind is logged and stored in a secure location for lost property.
- Resolving any guest problems or complaints when possible and ensuring management are kept informed.
- Actioning any maintenance requests in order to comply with the hotel’s established quality standards and ensure guest satisfaction.
- To set and maintain standards of service commensurate with the standard of the hotel;
- Managing a stock control and ordering system to ensure availability of stock and cost control to maintain costs to a minimum.
- Implementing the hotel’s good customer relations policy, including politely addressing guests and colleagues at all times.
- Immediately reporting and documenting to management any observed of known safety hazards, conditions or unsafe practices and procedures.
- Carrying out any other duties as may be reasonably required by management.

**Job Type**: Part-time

Pay: $16.30-$18.00 per hour

Expected hours: 16 - 24 per week

**Benefits**:

- On-site parking
- Paid time off
- Store discount

Schedule:

- Day shift
- Holidays
- On call
- Weekends as needed

Work Location: In person

Expected start date: 2025-02-03

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