Project Manager

**About You**

You are an experienced project manager with a track record of leading cross-functional initiatives that drive strategic and operational impact. You bring strong organizational and communication skills, proficiency in project management tools and methodologies, and the ability to manage multiple priorities. You excel at building relationships, facilitating collaboration, and keeping projects on track from start to finish. A commitment to equity and improving outcomes for children, youth, and families is central to your work. You are adaptable, detail-oriented, and thrive in mission-driven environments where your leadership can create lasting, meaningful change.

**About ROCK**

ROCK (Reach Out Centre for Kids) is recognized as the number one non-profit employer of choice, leading the way in providing mental health services to children, youth, and families in the Halton region. We are an accredited organization with exemplary standings from Accreditation Canada, reflecting our commitment to high-quality care. Our dynamic and collaborative team is dedicated to achieving our mission and vision, fostering a positive and inclusive environment that mirrors the diversity of the community we serve. At ROCK, we offer various professional development opportunities, company events, and a supportive culture that encourages innovation and growth. ROCK is site certified in the Neurosequential Model of Therapeutics (NMT) a developmentally sensitive, neurobiology-informed approach to clinical problem solving. Our hybrid work model provides flexibility, combining on-site and virtual environments, to best meet the needs of our staff and clients. Join us in making a meaningful impact in mental health care.

**Responsibilities**

**Project Management**
- Lead and coordinate multiple projects concurrently, ensuring that they are delivered on time, within scope, and on budget.
- Develop project charters, work plans, timelines, resource allocations and communication plans.
- Facilitate regular project meetings, track milestones, and proactively address risks or barriers.

**Collaboration and Engagement**
- Work closely with staff, leadership, families and other partners to gather input and keep people informed and involved through the project.
- Build positive relationships across the agency to support shared understanding and collaborative decision-making.
- Ensure communication is clear, inclusive, and responsive to different roles and perspectives.

**Monitoring and Reporting**
- Track progress against timelines, deliverables and outcomes.
- Maintain project documentation and prepare regular updates for team members, managers, and executive leadership.
- Support the evaluation of project impact and lessons learned.

**Process Improvement & Change Management**
- Identify opportunities to streamline or strengthen existing systems and workflows.

**Strategic Alignment**
- Ensure each project contributes meaningfully to the agency’s strategic plan and reflects a commitment to person and family centred care, and continuous improvement.

**Other**
- Provide coaching and guidance to staff involved in project work.
- Support the evolution of ROCK’s Project Management Office and supporting tools and resources to optimize project delivery across the agency.
- Commit to supporting client-centered care by adhering to ROCK’s principles of respect, collaboration, and service planning, as outlined in the agency’s strategic plan.
- Abide by the specific requirements of Section 28 of the Occupational Health and Safety Act, as well as any further health and safety responsibilities outlined in the agency’s policy and procedure documents.
- Other duties as may be reasonably required.

**QUALIFICATIONS & EXPERIENCE**
- Post-secondary degree or diploma in health administration, social sciences, project management or related field.
- Certification or formal training in project management (e.g. PMP, PRINCE2, Lean, Agile)
- 3-5 years of relevant experience supporting and leading projects, ideally in a mental health, health or non-profit environment.
- Familiarity with children’s services or community-based programming is an asset.

**Core Competencies**:

- Project Planning & Execution: Ability to build structured plans and manage complex work from beginning to end.
- Communication: Strong skills in writing, presenting, and adapting communication to different audiences.
- Team Collaboration: Works respectfully and effectively with people across roles, departments, and disciplines.
- Equity & Inclusion: Demonstrates cultural awareness and actively promotes inclusive, accessible practices.
- Problem Solving: Applies critical thinking to identify solutions, anticipate issues, and adapt to changing circumstances.
- Client-Centred Focus: Prioritizes the needs and experiences of children, youth and families in all aspects of project work.