Counter Sales Agent

Richelieu Glazing Supplies (Division of Richelieu Hardware) is currently seeking a Counter Sales Agent specializing in glazing hardware for our Surrey branch.

Working at the front desk, this person will manage orders for all customers, but specialize in an in-depth understanding of our door and glazing hardware. This person’s work will be instrumental in the growth of the product line within the branch and an essential team member.

**Responsibilities**:

- Providing team leadership by specializing in information on glass hardware.
- Working with other specialists at the front counter to generate revenue by soliciting and obtaining orders.
- Building solid, personal relationships with customers.
- Understanding and interpreting technical requirements.
- Updates job knowledge by studying new product descriptions and participating in educational opportunities.
- Pick showroom orders from warehouse when required.
- Maintains store shelves by observing displays, restocking items, and providing optimum display of products.
- Accepts ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.

**Requirements**:

- Knowledge of the shower, window, railing, or other glazing hardware.
- Knowledge of MS Office: Outlook, Word, and Excel.
- Team player.
- Can work with mínimal supervision.
- Ability to absorb a lot of information quickly.
- Good organizational skills.

Additional pay:

- Overtime pay

**Benefits**:

- Company pension
- Dental care
- Employee assistance program
- Employee stock purchase plan
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Experience**:

- industrial customer service : 1 year (required)

Work Location: In person

**Who are we?**

Richelieu Hardware is a North American leader and an agent for change in a dynamic and creative industry. We are an importer, distributor and manufacturer of specialty hardware and complementary products.
- Our customers - _More than 80,000 customers in North America: kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, residential and commercial woodworkers, and hardware retailers including renovation superstores.
- Our team -_ 3 000 people, close to half of whom focus on sales and marketing, and more than 50% of whom are Richelieu shareholders

**What we are offering**
- ** A Canadian flagship**:As a company with proud roots in Quebec but present in Canada and the United States, we enjoy excellent recognition and a great reputation.
- ** A mature and stable company**: With more than 50 years of experience in the market, we offer the trust and organizational strength needed for a safe working environment.
- ** Continuous growth**: With strong financial health, our business is constantly expanding, opening future opportunities for all.
- ** Competitive compensation**: We offer competitive base compensation based on the market.
- ** Opportunity to become a shareholder**: We believe in the involvement of our employees and offer them the opportunity to become shareholders.
- ** Work-life balance**: We value a healthy and flexible work environment, allowing everyone to achieve a work-life balance.
- ** Quality products**: We are committed to offering products of exceptional quality, thus satisfying our most demanding customers.
- ** Opportunity to grow**: We encourage career opportunities and continuing education for the professional development of our employees.