Conference Planner

Wyndham Hotels and Resorts is searching for a Conference Planner who will be reporting to Director of Conference Planning. Conference Planner will perform meeting management functions for all markets as required. Will upsell and offer creative suggestions and solutions to meet departmental revenue targets and overall company financial goals.

Basic Qualifications
- This position requires minimum of a Bachelor’s degree; or post-secondary education in a related field. Minimum of 3 years job related experience
- License, Registration, CMP or related designation not required but would be an asset. CMP designation becomes a requirement after 2 - 3 years employment with the company
- Driver’s license required

The offer of employment is conditional upon you having received two doses of a COVID-19 vaccine series approved by Health Canada, at least 14 days prior to your start date. When you commence employment, you will be asked to show your Ministry of Health vaccine proof before commencing employment.
If you request accommodation, we will follow up with you for further information if necessary.

Physical Requirements
- Regular and sometimes high stress loads.
- Fluctuates seasonally and may change due to volumes.
- Some portion of daily assignments involve prolonged standing or walking (i.e. morning rounds, event coverage etc.)
- Generally free from exposure to dirt, odors, noise, temperature/weather extremes, or unleveled, slippery or unstable working surfaces.
- Work may require evenings, night, and holiday or weekend assignments on occasion. Schedule may vary according to business demands and needs.
- Little if any of the daily assignments involve occupational risk.
- Some risks may include prolonged use of small motor skills (i.e. typing) and prolonged sitting.
- Responsible for adhering to all safety policies and procedures of Dolce.
- Required Travel - None required for this position.

General Requirements
- Practice the principles of the Count on Me culture.
- Always provide a Great Guest Experience.
- Protect the assets of the property.
- Maintain professional appearance and behavior when in contact with customers and fellow associates.
- Follow policies and procedures in training manuals and the associate handbook.
- Always remember our partnership with our clients, fellow associates, and investors to provide quality service and maintain profitability.
- Establish self-improvement goals by staying current with necessary training requirements for this position.
- Regular attendance in conformance with the standards established by Dolce Hotels & Resorts, is essential to the successful performance of this position.
- Recognize that despite all efforts the company makes, the ultimate responsibility for employee health and safety rests directly with the individual. It is a condition of employment for all associates to conduct their duties in a safe and healthful manner.

Fundamental Requirements
Essential Functions
- Manages assigned meeting with introductory call, follow up with clients, coordination osis.
- Establish clear understanding of event/guest requirements including anticipating needs.
- Requirements may include audiovisual technology and support, I.T. equipment and support, food and beverage, function set-up, guestrooms, special activities etc.
- Ensure that appropriate and sufficient spaces have been booked to accommodate requirements and offering alternative options when first choices are not available.
- Creation and presentation of Banquet Event Orders to all departments at weekly resume meeting.
- Creation/update the Cost Estimate and review with the client prior to departure
- Ensure financial information is updated within the Sales/Catering system for forecasting purposes.
- Offer and upsell the products we offer to ensure Incremental Targets are achieved.
- Post daily event changes as well as all other changes via the different communication resources that are in place.
- Participate/attend in weekly and monthly Conference Managers meetings.
- Participate/attend in weekly review meetings with core departments.
- Provide creative and cost effective ideas for special events, dinners, and receptions for both client and Dolce.
- Supervise all special events ensuring all details are executed accordingly.
- Sourcing, negotiating and booking suppliers i.e. rental companies, florists, speakers, transportation etc./completing appropriate contracts or agreements/completing purchase orders or cheque requisition forms.
- Work with Front Office Manager in Booking offsite spaces (i.e. guestrooms), events and co-coordinating all requirements.
- Facilitate Site inspections with clients are required
- Support managerial responsibilities when Senior Manager offsite/vacation.
- When applicable, computer generated floor plans are produced through existing software.
- Assist in the Health & Safety program by ensuring that section 28 of the OHSA and company/departmental health & safety policies and procedur