Operations Manager

5 days ago

Port Coquitlam, Canada Universal Moulding Ltd Full time

**Operations Manager (with Growth Potential)**

**Location**: Port Coquitlam, BC
**Company**: Universal Moulding Ltd.

**About Us**
Universal Moulding Ltd. is a Canadian manufacturer of injection-molded thread protectors for the oil and gas industry. With 50+ years in business and customers across North America, we are growing and looking for an **Operations Manager** who can keep our daily operations running smoothly today, and grow into a larger leadership role tomorrow.

**The Role**
We’re seeking a **hands-on Operations Manager** to oversee production scheduling, purchasing, logistics, and customer support. In the short term, this is a very execution-focused role — you’ll be in the details of scheduling, shipments, and orders. Over time, you’ll take on more leadership, process improvement, and team management responsibilities, with the potential to grow into a GM-type role.

**Day-One Responsibilities**
- **Set and manage the production schedule** — balancing make-to-order customer due dates with make-to-stock priorities for Houston warehouse inventory.
- **Book carriers and schedule truckloads** (2-3 per week), including multi-drop shipments to customers and Houston restock.
- **Review customer order confirmations** prepared by the Office Administrator before sending; be capable of preparing them directly in Sage 50 and our custom portal when needed.
- **Oversee the inventory monitoring system**:

- Production/Warehouse staff complete counts and report stock.
- Ops Manager ensures accuracy, maintains reorder points, and issues routine POs for resin, consumables, and tooling.
- **Review supplier quotes and approve routine purchases** within set limits.
- **Act as first point of contact for staff questions/issues**, escalating only exceptions or strategic matters to the President.
- **Create training and SOP documentation system**:

- Work with experienced staff to capture procedures.
- Ensure SOPs are written, updated, and followed.
- Use labourers/assistants for formatting, entry, and photo capture.
- **Handle freight and delivery issues directly with carriers and drivers.**:

- Support ISO/quality systems (SOPs, calibration logs, audit prep).

**Qualifications**
- Diploma or degree in **Operations Management, Industrial Engineering, or related field** preferred.
- 3-7 years’ experience in operations, production coordination, or logistics (manufacturing an asset).
- Strong organizational skills and comfort with spreadsheets (Google Sheets/Excel).
- Excellent communicator with both shop floor and office staff.
- Hands-on problem solver with leadership potential.

**What We Offer**
- Growth path into a senior leadership/GM role.
- Friendly, positive work environment
- Stable, long-established company with new product lines and expansion ahead.

**How to Apply**

Pay: $75,000.00-$90,000.00 per year

**Benefits**:

- Dental care
- Vision care

**Education**:

- Bachelor's Degree (preferred)

Work Location: In person

Expected start date: 2025-10-01

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