Collision Repair Facility

16 hours ago


Winnipeg, Canada FAWCETT AUTO BODY Full time

**Job Summary**

Eastside is one of the largest Collision Repair Groups in Manitoba Now including Eastside Moray Collision, Eastside Heavy Truck, Eastside Collision (Marion St), and most recently - Fawcett Auto Body

**Duties**:

- Provide accurate information about the status of customer repairs
- Handle and resolve customer complaints in a professional manner
- Process claims, files, and assist with payroll
- Identify and escalate priority issues with the other team members
- Maintain a high level of customer satisfaction through excellent service

**Experience**:

- Proven customer support experience in an Collision Repair facility
- Strong phone contact handling skills and active listening
- Ability to analyze and solve problems efficiently
- Excellent communication skills in English; proficiency in other languages an asset as well
- Ability to multitask, prioritize, and manage time effectively
- Familiarity with invoicing systems, microsoft software, payment handling, and accounting sytems are all assets as well

Additional pay:

- Overtime pay

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

**Experience**:

- Customer service: 1 year (required)

Work Location: In person



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