Key Account Manager/ Responsable Des Comptes Clés

Key Account Manager (KAM) Gastroenterology

Are you looking to further your career in the pharmaceutical industry?

Are you an individual who is a strong collaborator, results driven and has excellent clinical selling & presentation skills?

Ashfield Engage is looking to hire a Key Account Manager (KAM) that is a proven representative who can meet the rigor of specialist physicians and their complex clinical practice environment. The KAM will interact with HCPS and key clinic staff with a blend of field and virtual engagement to promote in the field of gastroenterology as well as adapt to the customized needs of the clinic. The KAM will collaborate with a cross functional team to meet the needs of the HCPs and work with PSP provider to assist the clinics which they serve. The KAM will be reporting into the Regional Business Manager.

Job Responsibilities:

- The KAM will have a blend of Field & Virtual engagement as well as leveraging a “Digital Tool Kit” that will be available to you (and will evolve over time due to your input), will allow you to customize and personalize the customer engagement journey and drive greater impact, for your customers, their patients, and you.
- In addition to HCPs, KAMs also call and target key clinic staff including but not exclusive to: office manager, nursing staff, hospital pharmacists, PSP/re-imbursement coordinators etc. You will need to be adaptable to needs of HCPs and staff in both hospital and exterior clinic settings
- Entrepreneurial and curious mindset while seeking out solutions is critical as clinics can vary in their make-up and needs. The ability to adapt to individualized needs of these clinics will be critical.
- Academic detailing and/or promotion is only one aspect of your responsibilities. Other key activities/responsibilities include:

- Lunch & Learns, Journal Clubs etc.
- Assisting in the coordination Other Learning Activities
- Working with the PSP provider to follow up on admin/forms/reimbursement assistance with the clinics they support
- Potentially working with retail/specialty pharmacy provider to ensure clinic/HCP needs are optimally served.
- Collaboration with MSL/Medical Affairs and Marketing/HO teams based on needs of individual HCPs
- Congress attendance, customer relations development

Job holder specifications:

- University degree, health sciences preferred
- Fluently bilingual in French and English
- 3-5+ years experience in pharmaceutical sales and proven success
- Previous experience in specialty clinical selling/presenting clinical data
- Hospital Experience
- In territory experience and existing relationships with Gastroenterologists is a must
- Experience in IBD is an asset
- Solid product & therapeutic knowledge
- Strong Business Acumen & Clinical Practice mapping (including patient journeys)
- Experience in delivering client-focused solutions based on customer needs & ability to develop corresponding strategic programs
- Solutions mindset, and constant learner/curious mind
- Results driven, customer focused, and active listening skills
- Highly energetic, self-motivated with excellent communication skills
- Analytical and strategic thinking skills
- Excellent territory management skills and territory planning
- Excellent interpersonal, organization and presentation skills
- Collaborates with internal and external stakeholders
- Team Player and works autonomously
- Tech savvy and computer literacy
- Capacity to travel up to 25% of the time
- Valid drivers license

What’s in it for you?
- Hybrid Remote working
- Break paid between Christmas and New Years
- Health Benefits as of day 1 of employment
- Length of Service Awards
- Monthly Star Awards
- Yearly ACE Awards
- Referral bonus
- Library of online training courses

Responsable des comptes clés - Montréal / Québec

Vous cherchez à poursuivre votre carrière dans l’industrie pharmaceutique ? Êtes-vous une personne qui a le sens de la collaboration et qui possède d’excellentes compétences en matière de gestion du temps, de communication scientifique et de présentation ?

Ashfield Engage cherche à recruter un responsable des comptes clés qui est un représentant avéré capable de respecter la rigueur des médecins spécialistes et leur environnement de pratique clinique complexe. Le responsable des comptes clés interagira avec les professionnels de la santé et le personnel clé de la clinique avec une implication à la fois sur le terrain et virtuelle pour promouvoir le domaine de gastroentérologie et s’adapter aux besoins personnalisés de la clinique. Le responsable des comptes clés collaborera avec une équipe interfonctionnelle pour satisfaire les besoins des professionnels de la santé et travaillera avec le fournisseur des programmes de soutien aux patients pour aider les cliniques desservies. Le responsable des comptes clés relèvera du directeur régional des affaires.

Responsabilité du poste:

- En tant que responsable des comptes clés, vo