Hotel Houseperson
2 days ago
**Join our amazing team at The Pearle Hotel & Spa and work in our stunning new property on the waterfront of Lake Ontario Share your passion for hospitality with our guests and help to create memorable moments.**
To deliver a great guest experience, a House Attendant will be responsible for maintaining public & staff hotel areas to ensure that our guests are consistently amazed with the services we offer. Your warm personality, work ethic and excellent customer service skills will impact how our guests perceive the hotel. An accomplished cleaner, the House Attendant will efficiently and thoroughly complete their duties, always doing a quality job to leave the property in an excellent state of affairs.
- You gain great satisfaction from a meticulously maintained property.
- You have experience as a professional cleaner
- You are WHMIS certified
- You have a positive and proactive attitude, and demonstrate the following qualities; flexibility, dependability, and highly team and service oriented.
- You would like a job with the opportunity for endless growth
**Duties & Responsibilities**
- Clean and service assigned Hotel areas
- Stock linen closets and supplies
- Adhere to the Hotel’s policy regarding security of bedrooms and master keys
- Ensure the correct handling of lost guest property
- Report all necessary maintenance issues to Maintenance Department
- Listen attentively to customer requests, able to accurately identify needs or suggest appropriate solutions/alternatives
- Report guest issues to the Housekeeping Manager/Housekeeping Supervisor
- Report all damaged or missing articles to the Housekeeping Office
- Deal with guest requests in a courteous, prompt, and professional manner
- Work and communicate in a professional and ethical manner with colleagues assisting where necessary to develop team spirit and to achieve goals
- Follow all safety and security procedures and regulations
- Handle and store chemicals in line with hotel regulations
- Maintain standards of punctuality, uniform and personal hygiene
- Perform additional duties as assigned or directed by management (laundry, small maintenance repairs, etc.)
**Advantages to being part of The Pearle Hotel & Spa Team**:
- Competitive wages
- Discounts at all Pearle Hospitality properties (restaurants, hotels and spas)
- Training and Development to support personal & professional growth
- Career opportunities across all Pearle Hospitality properties
- A fun place to work with an amazing team & company culture
- Pearle Hospitality and affiliated companies, including The Pearle Hotel & Spa, accommodate the needs of job applicants throughout its recruitment and selection processes in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodation needs must be provided in advance. To discuss your needs, please contact the hiring manager._
**Job Types**: Full-time, Part-time
Pay: From $17.00 per hour
**Benefits**:
- Discounted or free food
- Employee assistance program
**Experience**:
- housekeeping: 1 year (preferred)
Work Location: In person
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