Assistant Operations Manager

5 days ago

Vancouver, Canada Pokerrito Full time

Job Summary:
The Food Franchise Assistant Operations Manager is responsible for overseeing the daily operations of the franchise locations. This role ensures operational excellence, enforces compliance with franchise agreements, and maintains the highest standards of food quality, customer service, and cleanliness.

Key Responsibilities:

- Manage and support franchisees to ensure operational efficiency.
- Implement and monitor the brand’s sales strategies and promotional campaigns at the store level.
- Conduct analysis and reporting of operational data to inform strategic decisions.
- Provide support for franchisee sales growth and business development.
- Ensure timely response to store requests and adequate inventory management.
- Uphold franchise standard operating procedures and service quality benchmarks.
- Oversee customer service initiatives and respond to customer feedback.
- Facilitate the operation of training programs for new employees and ongoing development for existing staff.
- Develop and update training materials and evaluate the outcomes of training sessions.
- Collaborate with other departments to achieve company-wide goals and initiatives.
- Lead the team in problem-solving and decision-making processes.
- Maintain a positive work environment that motivates and encourages staff to meet high performance standards.
- Manage crises by identifying potential issues, creating response plans, and making rapid decisions when necessary.
- Operate and manage Point of Sale (POS) systems, inventory management systems, and utilize franchise management software.
- Provide IT troubleshooting and technical support as needed.

Qualifications:

- Bachelor’s degree in Business Administration, Hospitality Management, or related field.
- Experience in food service management, franchise operations, or a related area.
- Strong understanding of business management, financial, and operational practices.
- Excellent leadership, communication, and interpersonal skills.
- Ability to train, motivate, and manage staff effectively.
- Proficiency in IT and systems management relevant to the food service industry.
- Knowledge of health and safety regulations.

Pay: From $55,000.00 per year

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Store discount
- Vision care

Flexible language requirement:

- English not required

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Vancouver, BC V5Y 3X2: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

Work Location: In person

Expected start date: 2025-05-15

  • Assistant Operations Manager

    5 days ago

    Vancouver, Canada Pokerrito Full time

    Job Summary: As the Assistant Operations Manager, you will work closely with the Operations Manager to oversee and support the performance of multiple store locations. You will play a key role in ensuring operational excellence, maintaining food quality and safety standards, supporting staff, and improving overall efficiency and customer satisfaction. **Key...

  • Assistant Operations Manager

    2 weeks ago

    Vancouver, Canada DelGate Logistics Ltd. Full time

    **About Us**: DelGate Logistics is a leading Canadian 3PL specializing in big and bulky product logistics — including warehousing, cross-docking, transloading, and nationwide white-glove delivery. With facilities across Canada, we combine advanced technology and operational excellence to deliver premium service for our clients. **Position...

  • Assistant Manager Operations

    7 days ago

    Vancouver, Canada EasyPark Full time

    **Company Overview** EasyPark is a leading parking management company dedicated to enhancing parking accessibility and efficiency. We leverage innovative solutions to streamline the parking experience for users while partnering with businesses to optimize revenue. **Summary** The Assistant Manager, Operations is responsible for overseeing the day-to-day...

  • Assistant Operations Manager

    5 days ago

    Vancouver, British Columbia, Canada DelGate Logistics Full time

    DelGate Logistics is a leading Canadian 3PL company based in Vancouver, specializing in warehousing, fulfillment, last-mile delivery, and freight forwarding. We're known for our tech-enabled operations, flexible solutions, and focus on big & bulky e-commerce logistics. As we grow, we're looking for driven individuals to join our team and contribute to...

  • Assistant Rooms Operations Manager

    5 days ago

    Vancouver, Canada Marriott International, Inc Full time

    **Additional Information** **Job Number**25117136 **Job Category**Rooms & Guest Services Operations **Location**Delta Hotels Vancouver Downtown Suites, 550 West Hastings Street, Vancouver, BC, Canada, V6B 1L6 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Entry level management position that focuses on supporting...

  • Assistant Rooms Operations Manager

    2 weeks ago

    Vancouver, Canada Marriott International, Inc Full time

    **Job Number** 23054577 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Parq Vancouver, 39 Smithe Street, Vancouver, BC, Canada **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that focuses on supporting the day-to-day activities...

  • Assistant Rooms Operations Manager

    6 days ago

    Vancouver, Canada Marriott International Full time

    JOB SUMMARY Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations and supervision of related areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position directs and works with employees to carry out guest arrival and departure procedures and to maintain the...

  • Assistant Rooms Operations Manager

    5 days ago

    Vancouver, British Columbia, Canada Marriott Hotels Resorts Full time

    Description JOB SUMMARYEntry level management position that focuses on supporting the day-to-day activities of Rooms Operations and supervision of related areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position directs and works with employees to carry out guest arrival and departure procedures and to maintain...

  • Assistant Manager

    7 days ago

    Vancouver, Canada TIM HORTONS Full time

    The Tim Hortons Assistant Manager position assists in managing all aspects of a restaurant’s operation to ensure that Tim Hortons’ standards around people, products, cleanliness, and an Exceptional Guest Experience are fulfilled. **I. Food Paper** - The assistant manager is expected to assist with ordering supplies bi-weekly from TDL and three times a...

  • Assistant General Manager

    2 weeks ago

    Vancouver, Canada Selene Aegean Bistro Full time

    Job Title: Assistant General Manager Location: Selene Aegean Bistro About Us: At Selene Aegean Bistro (Newly opened in Hastings Sunrise), we pride ourselves on delivering exceptional dining experiences and outstanding guest experiences. We are looking for a motivated and experienced Restaurant Manager to join our leadership team to help us develop,...