Technical Writer

3 days ago

Montréal, Canada IBS Software Full time

IBS Software is a fast-growing global software company with 5,000 employees and a 27-year track record of innovation for the world’s leading Travel, Transportation and Logistics industries brands. The Technical Writer will join the IBS Software Canada Team, located in Montréal, IBS’ center of excellence for optimization. This team focuses on developing a suite of customized crew planning and optimization solutions that balance airline interests with those of planners and crew members.

**Responsibilities**:

- Create and maintain technical documents, including user manuals, functional specifications, design documents, and online help portal.
- Collaborate with developers, product managers, and other stakeholders to gather information and understand documentation requirements.
- Ensure all documentation is accurate, comprehensive, and adheres to company standards.
- Review and edit content created by other team members to ensure clarity and consistency.
- Manage multiple documentation projects simultaneously, ensuring timely delivery.
- Provide technical support to both clients and employees through clear and effective documentation.
- Manage and structure the documentation repositories.
- Stay updated with the latest industry trends and best practices in technical writing.

**Qualifications**:

- At least 5 years of experience in technical writing in the software development industry.
- Strong understanding of iterative software development processes and technologies.
- Excellent written and verbal communication skills.
- Proficiency in using tools such as Microsoft Office, Adobe Acrobat, Drawing tools and content management systems.
- Ability to work independently and as part of a team.
- Strong attention to detail and organizational skills.
- Familiarity with version control concepts is an asset.
- Knowledge of French is also an asset.
- A competitive Base Salary and Performance Based Variable Compensation Pay and Company paid employee benefits designed to promote financial security and to uphold a profound sense of belongingness.
- Working with the latest technologies
- Collaborating with the brightest minds in the industry
- Receiving global exposure
- Benefiting from continuous learning programs
- Functioning out of state-of-the-art facilities and infrastructure
- Performance-based career growth
- Joining an excellent work culture

Pay: From $75,000.00 per year

**Benefits**:

- Dental care
- Paid time off
- Vision care

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Montréal, QC

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