Client Care Representative

2 days ago

Hamilton, Canada Hamilton Region Emergency Veterinary Clinic Full time

*About Us:* We have proudly been serving

e Greater Hamilton area sin

1986 Locally owned and operate

for more
- n 35 years. We
- e a 24-hour
- ergency veterinary hosp
- l staffed by a team
- skilled and car
- professionals
- o are commi

ted to ex
- lence in vete
- ary medic
- . HREVC is u
- r new ma
- ement and moving
- to a new di
- tion to continue t

ovide exce
- nt client and patient care.

is of the
- ost priority to the management team that
- ryone feel supported and valued. If

want to be a part of ch
- Effectively communicate with clients, offering empathy and support during stressful situations.
- Collect and update client information accurately in our system.
- Strong conflict resolution abilities. 2. Scheduling:

- Manage incoming calls and schedule appointments for emergency cases.
- Coordinate with veterinary staff to ensure efficient patient flow.
- Provide clear instructions to clients regarding pre-arrival procedures. 3. Administrative Support:

- Maintain and organize client records, ensuring confidentiality.
- Handle financial transactions, including invoicing and payment processing.
- Collaborate with the veterinarians and support team to facilitate the smooth flow of emergency cases.
- Relay critical information to veterinary staff promptly and accurately.
- Be prepared to assist in managing urgent situations as needed.
- Excellent critical thinking abilities during high-stress situations with professionalism and compassion. *Qualifications:*
- Days, overnights, holidays, and evening shifts;
- Flexible schedule (clinic is open 24/7);
- Previous experience in a veterinary receptionist role required;
- Familiarity with veterinary terminology is an asset;
- Proficient computer skills, including knowledge of veterinary management software;
- Professional phone etiquette and communication skills;
- Excellent organizational skills and attention to detail;
- Ability to manage time well; assisting veterinarians and support staff with prioritizing patient needs;
- Ability to work as part of a team as well as independently;
- Ability to multitask in a fast paced, sometimes stressful work environment calmly and efficiently;
- Company events
- Dental care
- Discounted or free food
- Extended health care
- On-site parking
- Store discount
- Vision care Schedule:

- 12 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed Education:

- Secondary School (preferred) Experience:

- Veterinary Reception: 3 years (preferred)
- Customer Service: 3 years (required) Work Location: In person

  • Client Service Representative

    9 hours ago

    Hamilton, Canada Northern Apex Inc Full time

    Northern Apex is staffing on behalf of a Credit Union in Hamilton. This is an entry-level, full-time, on-site role, with the opportunity for advancement. Client Service Representatives are responsible for greeting banking clients, providing information, instructions, and if applicable, scheduling appointments with the appropriate department. You will **not...

  • In-home Respite Nursing Services

    5 days ago

    Hamilton, Canada Family Managed Care Client Full time

    **In-Home Respite Nursing Services (Pediatric)** In search of an Individual or Independent Contractor to act as a Service Provider for our Family-Managed Care under the Ontario Health at Home program. The patient is a charming three-year old boy with significant muscular weakness due to a rare genetic disease. He is non-ambulatory and requires assistance...

  • Client Service Representative, Hamilton

    1 week ago

    Hamilton, Canada Cresco Careers Full time

    Our work environment includes: - Growth opportunities **Responsibilities**: +Go through team training to develop your professional skill set with a focus on sales and marketing, the consumer, and clients. + Execution of Promotions and Campaigns - Support with the communication. + Reporting - Understanding and identifying sales performance. + Represent...

  • Client Service Representative, Hamilton

    2 days ago

    Hamilton, Canada Cresco Careers Full time

    Our work environment includes: - Growth opportunities **Responsibilities**: +Go through team training to develop your professional skill set with a focus on sales and marketing, the consumer, and clients. + Execution of Promotions and Campaigns - Support with the communication. + Reporting - Understanding and identifying sales performance. + Represent...

  • Client Service Representative

    1 week ago

    Hamilton, Canada Lugowy Professional Corporation Full time

    Lugowy Professional Corp. is an established Chartered Professional Accounting firm in Hamilton with clients across Canada. We are looking for a friendly, professional and customer service-focused individual to join our team as a full-time Client Service Representative. As a valued team member, you can expect a rewarding career in a dynamic, collaborative...

  • Client Service Representative

    2 weeks ago

    Hamilton, Canada Lugowy Professional Corporation Full time

    Lugowy Professional Corp. is an established Chartered Professional Accounting firm in Hamilton with clients across Canada. We are looking for a friendly, professional and customer service-focused individual to join our team as a full-time Client Service Representative. As a valued team member, you can expect a rewarding career in a dynamic, collaborative...

  • Client Service Representative

    1 week ago

    Hamilton, Canada Natural Purity Full time

    **Client Service Representative - Natural Purity** We are a Canadian company that is servicing customers from coast to coast with environmentally friendly proprietary products and we are expanding our business. With one of the most advanced management teams, we provide our customers a full understanding of our product line. We also spend considerable...

  • Client Services Representative

    5 days ago

    Hamilton, Canada Aqua Brilliance Solutions Full time

    As an industry leader in environmental handling and treatment services, Aqua Brilliance Solutions is looking for Client Service Representatives to join our team. The Client Service Representative is responsible for the brand and market presence of a well-established environmental solutions company and establishing and continuing relationship development...

  • Client Service Representative

    3 weeks ago

    Hamilton, Canada CIBC Full time

    What You’ll Be Doing As a member of the Personal and Business Banking Team, you’ll work in a fast‑paced Banking Center and use your knowledge of financial services products to help clients with their day‑to‑day banking needs. As a Client Service Representative, you’ll answer questions, assist with transactions, and proactively connect clients...

  • Client Service Representative

    2 weeks ago

    Hamilton, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...