Audi Brand Specialist

1 week ago

Nepean, Canada Audi West Ottawa Full time

Mark Motors Group prides itself on being Ottawa’s Premium vehicle leader in both sales and service. Come join our **Audi West Ottawa** location on West Hunt Club and become a member of one of Canada’s Top Audi dealerships. We are focused on exceptional customer service and on developing our teams to be the best in the market.

We are looking to add a** Audi Brand Specialist** to join the team

Responsibilities include and are not limited to
- Present and sell company products and services to current and potential clients
- Follow-up on new leads and referrals resulting from field activity
- Prepare presentations, proposals and costs for clients
- Provide clients with a test drive and walk thru
- Identify and resolve client concerns
- Understand the current programs that are being offered by the manufacturer
- Participate in marketing events such as car launches, trade shows, NAC events and networking events
- Inspects the car before delivery to ensure it is ready for customer delivery
- Review and understand the details of your deal including cash, finance and lease
- Work side by side with the finance managers and delivery specialist
- Provide a thorough delivery of the car of purchase
- Follow-up with client throughout the entire sales process all the way to delivery and beyond
- Maintains and completes current training requirements as laid out by the manufacturer and Mark Motors
- Maintains required levels of SSI as described by manufacturer and/or dealership

**Qualifications**:

- ** Bilingualism (English and French)** is considered a strong asset
- 1 - 3 years in a customer facing role. Preferably in automotive or sales.
- Exceptional customer service and relationship-building skills
- Completed OMVIC course

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