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Room Attendant/housekeeper

2 weeks ago

Nepean, Canada Holiday Inn Express & Suites Ottawa West Full time

**ONLY CANADIAN RESIDENTS ARE CONSIDERED**

Join us and you’ll become part of the family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve.

**Job description**

Room Attendant

**Reporting to**:Housekeeping Manager

Right now, we’re looking for a Room Attendant - to make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day - creating a haven for them to escape and relax in or get a bit of last-minute work done. We’ll need a little flexibility with your time so we can serve our guests the best we can.

Holiday Inn Express & Suites Ottawa West is looking to fill **full-time and part-time positions** as a Room Attendant. If you enjoy working in a positive environment and adaptable to changing demands, this opportunity is the one for you

**BASIC RESPONSIBILITIES**:

- Providing personalized and exceptional guest service at every opportunity.
- Reporting all maintenance deficiencies to the maintenance department
- monitor and inventory guestroom supplies so that you always have the necessary tools to perform your duties.
- follow all security procedures when entering and working in our guest’s rooms.
- General cleaning of Guests Rooms as defined by IHG Clean Promise.
- Follow all safety Procedures when lifting or moving heavy objects.
- Keep clean and maintain all areas and equipment located within your linen rooms.
- Knowledgeable on the use of the current equipment that is being used in our Guests Rooms.
- Follow current Lost and Found Procedures when handing in Lost and Found.
- Perform auxiliary tasks when required including cross - training
- Understand and follow all Emergency Procedures.

**SKILLS, ABILITIES AND QUALIFICATIONS**
- Maintain a professional and positive demeanor at all times
- Must have a passion for delivering outstanding and personable service.
- Self-motivated, decisive, responsible and driven to achieve goals
- Ability to think independently, possess good judgment, proven problem-solving skills and effective decision-making skills.
- Able to work effectively in a fast-paced environment with mínimal supervision
- Must be organized and detail oriented.
- Must possess a high degree of professionalism in demeanor and appearance.
- Must be able to work flexible hours including evenings, weekends and holidays.
- Able to remain positive under pressure

**Job Types**: Full-time, Part-time

**Salary**: $18.50 per hour

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Weekend availability

Application question(s):

- Do you have any hotel cleaning experience? if yes, how long?

**Experience**:

- Cleaning: 1 year (preferred)