Building Maintenance Technician

**ABOUT US**

**OUR CULTURE**

At BGIS, our culture is built on three foundational pillars:

- **Culture of Care**:We deeply care for each other, our clients, partners, and the communities we serve.
- **High Performing Teams**:We go Above and Beyond to deliver exceptional services. INTEGRITY, OWNERSHIP, RESPONSIVENESS, INITIATION, VISIBILITY, DRIVE, and INTEGRATION are core to high performance.
- **Unwavering Commitment to Sustainability**:We conduct every action with a focus on preserving our earth.

**SUMMARY**

The **General Repair Technician - Roving**is responsible for operating the assigned facilities including, but not limited to mechanical other supporting systems; performing structured inspections, preventative and corrective maintenance, routine and on-demand services on facility mechanical equipment and other systems. The Technician is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.

This role will work in collaboration with all key BGIS departments to ensure full support of all activities and play a key role in our INTEGRATED approach to operating buildings.

**KEY DUTIES & RESPONSIBILITIES**

**Safety Ownership and Regulatory Compliance**
- Comply with all internal and external requirements including but not limited to environmental, health and safety, fire protection and mandated by BGIS Health Safety and Environment Teams and enforced by law.
- Take ownership of safety measures relates to building equipment, ensuring the secure operation of critical systems.

**Technical Leader and Oversight**:

- **_Performs _**regular facility, mechanical and other equipment and systems monitoring inspections, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained.
- **Responds**to routine and on-demand service requests and **performs**preventative and corrective maintenance on facility mechanical equipment and other systems.
- Participates in and assists with facility-related projects.
- Provides **observations**about facility, facility mechanical and electrical equipment and systems conditions and deficiencies and provides suggestions for enhancement and repair.
- Maintains all assigned tools and arranges for repair and replacement where required.
- Assume technical leadership in maintaining and optimizing building equipment to prevent disruptions to tenant operations.
- Ensure peak performance of critical building equipment, including HVAC, electrical, and plumbing systems, through continuous technical monitoring and maintenance supporting 24/7 operations.

**Visibility in Sites**:

- Establish a strong technical presence at facility sites, particularly focusing on critical building equipment areas.
- Cultivate technical relationships with on-site personnel, emphasizing the importance of equipment reliability and technical response to equipment issues.

**Inspection Management**:

- **_Performs _**work in accordance to established processes and practices.
- **Monitors**assigned facility by conducting facility walkthroughs for mechanical, electrical and other equipment system monitoring and inspection.
- **_Execute _**comprehensive technical inspections of building equipment, focusing on critical systems that directly impact tenant operations.
- Document and analyze technical findings, prioritizing equipment-related repairs and upgrades.
- Execute and maintain a meticulous technical inspection checklist and database specific to building equipment.

**Occupant Experience**:

- Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered.
- Enhance the tenant experience by prioritizing the reliability and technical functionality of building equipment.
- Collaborate with facility management to ensure seamless equipment operation and mínimal tenant disruptions.

**Proactive Communication and Escalation**:

- Must be able and willing to work shifts, be available for on-call/standby and emergency call-outs as they arise
- Communicate technical information effectively, with a focus on building equipment, to internal teams and external vendors.
- Escalate critical equipment-related issues to minimize downtime and tenant disruptions.
- Maintain open and technical communication channels with stakeholders, emphasizing equipment status and maintenance updates.

**Work Order Management**:

- Manages work order life cycle in partnership with the Central Work Order Management Team progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements.
- In partnership with the BGIS CMMS Tea