Case Coordinator

**WHO WE ARE**

RicePoint has set a higher standard of administrative-support services with its integrated suite of, class action and legal document support solutions. At RicePoint, our people make the difference. We have nurtured a close-knit community of unique individuals working together to help achieve the company's mission, to provide solutions that improve information access, expedite decision-making and maximize efficiencies for our clients.

**DIVERSITY IS A STRENGTH**

Across our team, we see diversity as a source of strength. The more perspectives we have, the better equipped we’ll be to meet the demands of our diverse customer base. We want every person who joins our team, every customer and every supplier to feel welcome. We are an Equal Opportunity Employer and believe in equality for everyone, regardless of age, national or ethnic origin, sex, gender identity or expression, race, color, religion, disability, sexual orientation, protected veteran status or other characteristics protected be applicable law. That applies throughout our company, around the world with no exceptions, regardless of differences. We will hire, develop, reward, promote and retain people purely on the basis of their talents, commitment, potential and the results they achieve. We will work hard to make sure everyone is included within our organization, removing barriers and obstacles to give everyone an equal opportunity to succeed.

**PRIMARY ACCOUNTABILITIES**

Work in the interesting and complex world of class action services and learn from one of the top administrative-support providers in the country. We are currently looking for bright and ambitious individuals to fill the position of Case Coordinator. The Case Coordinator is responsible for assisting with the day-to-day management of class action settlements in which RicePoint has been retained to administer. Provides assistance to the Manager and Vice Presidents when requested and provides daily support. Responsibilities include project management and direct oversight of court-imposed duties and services on class action settlements from inception through completion. The Case Coordinator helps coordinate with Operations and other departments to effectively manage all project requirements.

**WHAT WE NEED FROM YOU**

Interact and provide service for clients, clients’ counsel and other professionals

Data gathering and management of databases

Coordinate large scale and/or complex mailings including preparation of affidavits of service

Perform review and reconciliation of Proofs of Claim. Prepare and reformat various claims reports

Manage and update RicePoint public access websites with respect to important dates, documents and per client requests.

Resource planning and scheduling

Responsible for ensuring governing documents (e.g. Court Orders, Settlement Agreements, and contracts) are complied with during the life of the project.

Manage project costs: forecast and manage budgets

Review and approve client invoices

Other duties or tasks as assigned by management.

Good working knowledge of Microsoft Office, including but not limited to Excel, Word, NitroPDF and PowerPoint.

Ability to quickly learn and navigate proprietary software

Excellent attention to detail

Strong written and verbal communication

Energetic and self-motivated

Possess good interpersonal skills and be able to work on a team

Be able to thrive in a fast-pace and dynamic work environment.

Detail oriented, conscientious and reliable

It is expected that this position may include travel up to 10% of the time

**WHAT WE OFFER**

Competitive base salary compensation

Discretionary bonus plan

Medical, dental, and vision coverage (self and family)

Company paid holidays

Generous PTO program

Opportunities for advancement and career development

Bachelor’s degree from a four-year college or university; or 1-2 years of related experience and/or training; or equivalent combination of education and experience

Ability to read/comprehend simple instructions, short correspondence, and memos; write simple correspondence

Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's

Ability to perform these operations using units of Canadian money and weight measurement, volume, and distance