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Communications Specialist, Office of Global

2 weeks ago

Courtenay, Canada North Island College Full time

Posting Number

**Posting Number**
- SS0575- Position Information

**Division**
- Office of Global Engagement**Department**
- Office of Global Engagement**Supervisor Title**
- Manager, International Enrollment & Recruitment**Location**
- Comox Valley(CV)**Posting Type**
- Internal/External Posting**Position Status**
- Regular**If Others, please specify**

**Desired Start Date**
- 11/18/2024**Position End Date (if temporary)**

**Weekly work schedule (please indicate the start and end times for each day of work)**
- 8:30 - 4:30 Mon-Fri**%**
- 100**Pay Grade**
- L (interim): $34.47 - $36.63**Position Summary**
- The Communications Specialist supports the institution’s internationalization strategy with a specific focus on the international student recruitment goals of the Office of Global Engagement (OGE) This position reports to the Manager, International Enrollment and Recruitment. The Communication Specialist has primary responsibility for international marketing and recruitment and coordinates and maintains OGE communication strategy as it pertains to international student recruitment. The Communication Specialist collaborates mainly with OGE recruitment representatives and recruitment partners. The position plans, liaises, communicates and develops effective working relationships among the OGE, NIC communications, marketing and recruitment, faculty members and other offices within NIC, as well as the external service providers and Canadian government entities overseas. The Communication Specialist is responsible for maintaining an active and appropriate social media presence, website content support, the production and distribution of marketing materials and collaterals, and assisting with recruitment partner agreements and activities.**Position Competencies**
- Job Knowledge
- Judgment
- Teamwork
- Planning & Organization
- Customer Service Excellence
- Communication & Interpersonal Skills

**Duties & Responsibilities**

**General**
- 1. Promote and maintain the image, mission and professionalism of the College and the OGE through effective support, and communications with our international applicants, recruitment partners, regional representatives and other external stakeholders.
2. Liaise and provide clear communication with internal clients in NIC divisions, departments, faculty, staff and students as well as liaise and communicate with prospective applicants, external contacts and representatives from other post-secondary institutions, recruitment partners, regional representatives, external organizations, and the general public about international student programs and educational information at NIC.
3. Work with the OGE team in planning, developing and implementing operational goals and objectives.
4. Provide excellent customer service experience to stakeholders from diverse cultures.
5. Meet international deadlines, ability to be flexible and prioritize competing demands and support OGE team.
6. Perform other related duties similar in scope and complexity, as assigned by the MIEAR.
- **Marketing, Communications and Recruitment**
- 1. Update and maintain the OGE website for relevance and accuracy; liaise with other college areas as necessary.
2. Under direction of the MIEAR and in conjunction with the NIC marketing team, design, produce and publish social media posts and maintain positive presence on various appropriate social media platforms (ex. Facebook, Twitter, Instagram, LinkedIn, YouTube).
3. Under direction of the MIEAR and in conjunction with the NIC marketing team, coordinate design, production and distribution of digital and physical marketing material such as international view book, program-specific or language-specific flyers, banners, and displays.
4. Coordinate a student group to support recruitment social media channels and create and schedule of appropriate social media posts for publication
5. Coordinate development of ads based on audience and target message, ensuring timely delivery of material. Monitor results of advertising campaigns, providing feedback and assessment on return of investment to MIEAR.
6. Research, write, edit and distribute NIC institutional profiles and presentations as requested by event organizers and recruitment partners and ensure accuracy, currency and relevance of content.
7. Review, recommend and develop appropriate strategies for print and social media, in order to promote social events, internal and external information sessions and special interest events.
8. Maintain and provide statistics, institutional and community information and communications resources for NIC/OGE employees and regional representatives regarding marketing, recruitment and promotional activity.
9. Prioritize and provide timely, informative, accurate responses to a large volume of general recruitment inquiries for prospective applicants.
10. Coordinate international and domestic event registration, logistics, invoicing, reconciliation.
11. Produce technical re