Front Desk Hotel Clerk
2 weeks ago
**Work Setting**:
- Hotel, motel, resort
**Tasks**:
- Register arriving guests and assign rooms
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Perform light housekeeping and cleaning duties
- Provide customer service
**Student status**:
- Full time enrollment
- Part time enrollment
**Computer and Technology Knowledge**:
- Word processing software
- Computerized bookkeeping system
- Spreadsheet
- Internet
**Security and Safety**:
- Criminal record check
**Transportation/Travel Information**:
- Own transportation
**Work Conditions and Physical Capabilities**:
- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work under pressure
**Screening questions**:
- Are you available for shift or on-call work?
- Are you available for the advertised start date?
- Are you currently a student?
- Are you currently legally able to work in Canada?
**Other benefits**:
- Free parking available
- Learning/training paid by employer
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