Driver / Inside Sales Representative

**This position is at 215 Frobisher Dr. in Waterloo, ON** **About Bolts Plus Inc.**: Bolts Plus Inc. services and supports tens of thousands of customers across Canada in a wide range of industries and trades. With 16 walk-in branches and a fast-paced distribution center and more than 140 employees, we are proud to contribute to the success of projects across Ontario. **Why Bolts Plus Inc.**: - Comprehensive Benefits Package - Team Environment - Competitive Salary - Opportunities for Career Growth **Job Description: Assistant Manager** **Job Summary** Working closely with the branch manager you will be helping seek out and capitalizing on customer building and generating new areas of revenue. You will be assisting and coordinating the daily responsibilities of the staff including customer sales, new product displays, store upkeep, inventory management and key decision making. **Major Tasks, Responsibilities and Key Accountabilities** - Ensuring daily operations tasks are being completed. - Cash Management - Delegating and assisting staff with duties - Opening and/or closing the building. - Conducts on-site customer visits with new and existing customers. - Inventory management. - Assists in training or mentoring of associates. Manages sales volume with an existing group of customers, prospects successfully to expand the customer base Forecasts, prospects, and bids for new business to include customers, markets, and additional service opportunities Maintains existing and builds new customer partnerships Develops and sustains sales relationships with key decision makers and influencers on all levels of an organization Shares market and competitor information with all applicable channels within the organization; establishes relationships and working partnerships Partners with customers, vendors, Credit, and A/R to quickly resolve customer service issues Identifies customer products needs and coordinates execution of orders May conduct negotiations with suppliers, vendors and manufacturers **Nature and Scope** Demonstrates skill in data analysis techniques by resolving missing/incomplete information, inconsistencies/anomalies in more complex research/data Nature of work requires increasing independence; receives guidance only on unusual complex problems or issues Work review typically involves periodic review of output by supervisor and/or direct "customers" of the process May provide general guidance/direction to or train junior level support personnel or professional personnel **Work Environment** Occasional heavy lifting as required. **Minimum Qualification** Must be eighteen years of age **Education and Experience** Post-Secondary Education, Diploma or Degree in Business or related field preferred Three (3) years in a supervisory role with a successful track record in a customer service and/or related field; industry experience preferred but not essential **Critical Competencies to Drive Business Results** Strong team player with a “can-do'' attitude and passion for excellence Hunter mentality Exceptional communication skills and well-developed interpersonal skills Strong appreciation for excellence in customer service is a MUST Reliable, confidential, and conscientious Strong initiative and ability to handle increasing responsibility over time Excellent time management/organizational skills with ability to meet important deadlines in a fast-paced environment Strong attention to detail Strong strategic thinking, analytical skills and out of the box thinking Strong business acumen and sense of urgency Positive attitude, ability to work with a high level of energy and focus. Conflict resolution skills **Preferred Qualifications** Point of sales (POS) system or consultative selling/solution selling experience is required Knowledge of customer business needs Knowledge in Bolts Plus Inc. product line and core customers Wholesale distribution experience, specifically experience with Fasteners, an asset Proficiency with MS Office Suite (Word, PowerPoint, Excel) with knowledge of Streamline an asset **Salary**: $21.00 per hour (Negotiable based on experience) **Benefits**: - Dental care - Extended health care - On-site parking - Store discount Schedule: - Day shift - Monday to Friday **Experience**: - Retail/ Team Leading: 1 year (preferred) Licence/Certification: - G-Class Drivers License (or equivalent) (preferred) Work Location: In person **Job Types**: Full-time, Permanent Pay: $18.00-$20.00 per hour Expected hours: 42.5 per week **Benefits**: - Dental care - Extended health care - On-site parking - Store discount Schedule: - Day shift - Monday to Friday Application question(s): - Do you have any experience with the NETSUITE ERP platform? **Experience**: - Industrial Sales: 1 year (preferred) Licence/Certification: - G-Class Drivers License (or equivalent) (required) Work Location: In person