Front Desk Agent

2 weeks ago


Edmonton, Canada Travelodge Edmonton West Full time

As a front desk agent, you will maximize guest experience from check-in to check-out.

**Duties**:

- Greet guests upon arrival
- Provide exceptional guest service at check in, check out, and during guests' stays
- Record client information in the internal database and process payments
- Answer telephones and make reservations
- Perform light housekeeping duties/cleaning of front desk and lobby, as needed

**Qualifications/Abilities**
- In-depth knowledge of hotel Front Desk operations; experience with OPERA preferred
- Service-oriented with great interpersonal skills
- Ability to communicate effectively, both verbally and in writing
- Computer skills
- Excellent problem-solving skills

**Job Types**: Full-time, Permanent

Pay: $16.50-$17.50 per hour

Expected hours: 40 per week

**Benefits**:

- Flexible schedule
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Morning shift
- Weekends as needed

Supplemental pay types:

- Overtime pay

**Experience**:

- Hospitality: 1 year (required)

Work Location: In person


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