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Librarian - Giuffre Family and Nicholls Family

4 days ago

Calgary, Canada Calgary Public Library Full time

**Job Summary**:
**Responsibilities and Activities**:

- The Librarian contributes to the success of the Library and its impact in the community through a wide range of responsibilities and activities.
- 1. Shape a Positive User Experience- keeping up to date with current trends to identify program and service needs for the community
- coordinating, delivering and assessing in-house library programs and activities
- supervising library services to ensure successful service delivery; addressing and resolving patron concerns as they arise
- developing and mentoring library team members to ensure library users are supported in using Library provided technology
- overseeing collection maintenance ensuring in-library collections are appealing, accessible and organized
- making recommendations regarding collection gaps by liaising with the Collections department

2. Engage with Users- developing the outreach plan for the department including setting and communicating priorities in line with organizational objectives
- coordinating visits, delivering outreach services, and assessing the outreach services provided
- seeking new community partnerships, building relationships with community partners, and identifying how the Library will continue to meet community needs
- representing the Library at community events and/or at partner agencies
- supporting members and Library colleagues in resolving complex information queries
- working alongside members to help develop their skills to use the Library’s electronic and physical resources
- engaging with the Library’s diverse members about their reading interests, helping them select their next great read

3. Facilitate Capacity Development- leading local and system training programs and presentations for members and staff
- assuming leadership roles in system projects and committees to advance Library initiatives and to champion and implement positive changes
- assisting with recruitment activities, performance management and onboarding
- identifying staff training needs and developing team and individual training plans
- supervising and coaching library staff
- conducting performance reviews

4. Create a Welcoming Environment- being knowledgeable about the Library and promoting the benefits of Library membership and use of the Library’s self-serve and virtual membership options
- leading library orientations and tours
- promoting attendance at Library programs
- promoting the use of the Library’s physical and electronic resources- monitoring and evaluating library services, program delivery and outreach activities
- participating in emergency response procedures and workplace inspections
- addressing health and safety issues for staff and users
- liaising with facility partners

**Qualifications**:

- Completion of
- a Master of Library Science degree from an ALA-accredited library school and three years’ recent and directly-related experience
- Valid Driver’s license and insurability under the Library’s insurance program may be required based on operational needs
- Pre-Employment Screening Requirements:

- Vulnerable Sector Check
- Successfully complete specified technology use tests
Knowledge, Skills and Abilities:

- Exceptional customer service skills
- Knowledge of leading practices and existing and emerging issues and trends in public librarianship
- Strong supervisory skills, especially in such areas as coaching and mentoring others, conflict resolution and change management
- Capacity to coordinate activities and prioritize work in a fast-paced team and public service environment
- Ability to lead engaging and enriching programs and activities, both in the Library and out in the community
- Excellent verbal and written communications skills, presentation skills, and public speaking skills including the ability to adjust communication style to interact effectively with users of different ages, backgrounds and abilities
- Spoken fluency in a second language is considered an asset
- Ability to multi-task and prioritize work
- Strong interpersonal skills and ability to work effectively with a variety of groups
- Commitment to continuous improvement and self-directed learning
- Able to model best practices
- Advanced Technology Skills (as defined by Human Resources)

**Additional Information**:

- Working Conditions:
- Working in a public library setting and in offsite locations with members of the public of all ages, backgrounds, and abilities
- Lifting, pushing and pulling library materials; lifting and carrying up to a maximum of 22 pounds
- Ability to squat, kneel, bend, raise arms above shoulders
- Repetitive hand movement for extended periods of time
- Standing and walking for extended periods of time
- Simultaneous and multiple priorities
- Work at off-site locations and shift work required