E-commerce Executive

7 days ago


Woodbridge, Canada Trade Secrets Full time

ROLE SUMMARY Own the digital backbone of the company. You will grow online revenue, build and integrate customer-facing apps and booking, deploy AI/automation, and ensure our systems (Shopify, POS, CRM, booking, payments) work as one. This is a hands-on build/ship role with vendor and team leadership. TOP OUTCOMES (FIRST 12 MONTHS) - Launch a reliable online booking system integrated with POS/CRM; reach 50%+ of eligible services booked online. - Ship an MVP customer app (or PWA) with login, bookings, loyalty, and push notifications. - Increase e-commerce revenue and conversion through technical improvements (site speed, checkout, search, merchandising logic). - Implement AI/automation for service scheduling, CS triage, product recommendations, and executive reporting. - Establish clean data flows and dashboards (GA4/BigQuery/Looker or similar) covering sales, bookings, LTV, and inventory signals. - Hardening: SSO where appropriate, backups, monitoring/alerting, and



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