Lead Barista
2 weeks ago
**Responsibilities**:
- Lead closer of the café, ensuring that all equipment is functioning properly and that the work area is clean and organized
- Train and supervise other baristas, ensuring that they are following café procedures and delivering high-quality beverages and customer service
- Assist the café manager in ordering supplies, managing inventory, and scheduling staff
- Prepare high-quality coffee and other beverages, and ensure that all products are consistently delivered to the café's standards
- Handle customer complaints and resolve any issues that arise in a professional and timely manner
- Process payments and keep accurate records of cash and credit card transactions
- Maintain a positive attitude and create a welcoming atmosphere for customers
- Collaborate with the café manager to develop new menu items and promotions
- Work in a fast-paced environment and handle multiple tasks at once
- Ensure that all health and safety guidelines are followed when handling food and beverages
**Requirements**:
- Previous experience in a similar role, preferably in a café or coffee shop environment
- Strong leadership and organizational skills
- Excellent customer service skills
- Strong knowledge of coffee and its brewing methods
- Ability to operate and maintain equipment such as espresso machines and grinders
- Ability to work in a fast-paced environment
**Job Types**: Full-time, Part-time
Pay: $17.20-$17.60 per hour
Additional pay:
- Tips
**Benefits**:
- Casual dress
- Discounted or free food
- Store discount
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
Ability to commute/relocate:
- Hamilton, ON L8P 4B4: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Barista: 3 years (required)
Work Location: In person
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