Entry Level

2 weeks ago

King City, Canada ClubLink Full time

**ClubLink is Hiring**

**RESPONSIBILITIES**
- Working in a call center environment, serve as the first point of contact for all ClubLink Member inquiries and tee times bookings
- Investigate inquiries and concerns about service/product/accounts and solve issues that can be readily resolved
- Track all Member issues and follow up to ensure satisfaction and resolution
- Responsible for all aspects of accounts receivable and membership inquiries
- Monthly reporting of delinquent accounts and sending appropriate correspondence to Members as necessary
- Post adjustments to Member accounts
- Assist in month-end accounts receivable procedures.
- Administer the ClubLink membership card and photo program. Including printing of Member cards and sending them to the Member
- Update any Member information such as an address, contact information etc.

**QUALIFICATIONS**
- Team Player
- Knowledge of accounting principles
- Strong background in customer service
- Strong oral and written communication skills
- Strong organization, detail-oriented, analytical and problem-solving skills
- Working knowledge of Word, Excel, Outlook, and Adobe Pro
- General Knowledge of golf
- Bilingual in French and English is an asset

Temporarily Remote.

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