Human Resources Assistant

**What We Do**:
Children’s Treatment Network (CTN) supports over 33,000 kids and youth with disabilities and other developmental needs. We provide intake, service navigation and coordinated service planning, assessment and diagnostic services, specialized clinics and rehabilitation services, including physiotherapy, occupational therapy and speech language therapy.

Funded by the Ministry of Children, Community and Social Services, CTN is an Ontario provincial government funded not-for profit organization, that offers services through contracted partners in the education, health and community sectors. Through its innovative network model, CTN’s commitment to providing family-centered care is anchored by an electronic client record that is shared across its partner organizations and provides the foundation for integrated plans of care and services.

**What We Offer**:

- Competitive compensation and employee benefits package including participation in the Healthcare of Ontario Pension Plan (HOOPP) and vacation/leave entitlement
- An opportunity to contribute to the work of a not-for-profit organization that provides services to kids and youth with disabilities and developmental needs and their families
- The chance to be a part of a culture with an organization that values inclusion, collaboration, responsibility, and innovation
- The opportunity to work with us to achieve CTN’s strategic goals of putting people at the centre of what we do, striving for excellence, fostering a culture of accountability and stewardship to support community needs, and transformation through equitable data-driven service innovation

**What You Will Do**:
CTN is looking for a **temporary, full-time Human Resources Assistant** who will play a key role in supporting the HR team in delivering high-quality services. This position is responsible for HR administrative support in benefits, recruitment, onboarding, employee inquiries, data tracking, reporting, and research support. This position reports to the Senior Human Resources Advisor. **This is an 18-month contract role.**

**Responsibilities**:
The successful incumbent will be responsible for the following duties and responsibilities:
**HR Administration & Employee Support**
- Maintain and update employee records and HR databases with a high degree of accuracy and confidentiality
- Manage the HR mailbox and respond to employee inquiries related to HR policies, procedures, and benefits with professionalism and care
- Assist with onboarding and offboarding processes, including scheduling, documentation, and compliance
- Prepare and draft HR correspondence such as offer letters, employment confirmation, contract amendments, and other employee communications
- Process HR requisition forms, ensuring accuracy, appropriate approvals, and timely follow-up in alignment with internal procedures
- Participate in the job evaluation process by supporting the review of job descriptions and position information questionnaires to determine the appropriate salary band placement

**Benefits & Leave of Absence Administration**
- Support enrollment and changes in employee benefit programs
- Track and manage leaves of absence, ensuring documentation and communication are complete and timely
- Liaise with benefits providers and assist with open enrollment processes and wellness initiatives

**Recruitment & Onboarding**
- Maintain recruitment trackers and maintain recruitment and onboarding templates
- Input and manage employee data in the payroll system (Quadrant), ensuring accuracy in benefit entitlements, job classifications, and scheduling details
- Co-lead the monthly onboarding program in collaboration with the HR Coordinator

**Data, Metrics & Reporting**
- Generate regular and ad hoc reports on HR metrics such as headcount, turnover, recruitment status, and employee engagement
- Track and report on employee training completion rates, ensuring accurate documentation and timely follow-up to support compliance
- Assist with audits and ensure HR data integrity and compliance with organizational and regulatory requirements

**Customer Service & Team Collaboration**
- Serve as a welcoming and helpful point of contact for employee HR-related questions
- Support HR projects and initiatives that enhance employee experience and organizational culture
- Collaborate closely with Finance, Payroll, and other departments to ensure smooth HR operations

**Research & Policy Support**
- Conduct research on HR best practices, policies, and emerging trends
- Assist in updating and formatting HR policies, procedures, and internal communications

**Other**:

- Ensure legal compliance with the Employee Standards Act of Ontario, Ontario Health & Safety Act, and other regulations and best practices
- Other duties and projects as assigned

**What We Need**:

- College Diploma in Human Resources is required
- Minimum of one (1) year of relevant HR experience is required; a minimum of three (3) years of relevant HR admin