Residential Av Lead Integrator

Design Electronics “DE” is a leading technology integration firm specializing in providing innovative solutions to businesses and clients in various industries. We pride ourselves on our commitment to excellence, cutting-edge technology, and superior customer service. As we continue to grow, we are seeking a dedicated and highly knowledgeable team member to join our Technical Team.
- **About the Role**_
Reporting to the Chief Technical Officer, the **Residential AV Lead Integrator **will be responsible for leading technical installation and construction projects, set up & configuration, integration, troubleshooting, and system support and mentorship for all technology, audio, video, access, CCTV, video conference, network, room control, and home automation systems.

**Comparable Job Titles**_: Technical Integration Manager, Home Automation Manager, Smart Systems Manager, or Automation Solutions Manager._

**Type**:Full Time | Permanent

**Schedule**:Day Shifts (Typical) | Overnight Shifts (Occasional) | On Call (Scheduled)

**Hours per Week**:44 per week

**Education**:Highschool / GED (required) | College (preferred)
- **Why Join Us?**_
- We are a family-based environment, with an experienced team of audio-visual professionals.
- We offer an opportunity for career growth and professional development.
- Located in the beautiful Niagara Region, Ontario.
- **What We Offer You**_
- $32.50 to $40 per hour, commensurate with experience.
- Performance-based incentives and bonuses.
- Competitive health benefits.
- Paid travel & vehicle provided.
- Compensation for Tech Development/Training/Product Certifications.
- Discounts on personal electronics purchases.
- **Your Impact**_

Lead Integrator/Installer:

- Oversee the installation and integration of home and commercial automation systems.
- Collaborate with project teams to ensure timely and successful project execution.
- Troubleshoot and resolve technical issues during installations.

Quality Control:

- Implement and maintain rigorous quality control processes to ensure system reliability and client satisfaction.
- Conduct inspections and quality audits at various project stages.
- Address and resolve any quality issues or discrepancies.

Set Up & Configuration:

- Configure and program automation systems to meet client specifications.
- Ensure seamless integration of various components, such as smart devices, security systems, and audio/video equipment.
- Test and validate system functionality to meet performance standards.

Systems Support:

- Provide technical support to clients, both remotely and on-site.
- Troubleshoot and resolve system malfunctions or user issues.
- Stay up-to-date with the latest automation technologies and software updates.

Team Mentorship:

- Train and mentor installation teams in best practices and industry standards.
- Foster a culture of continuous learning and skill development.
- Lead by example and promote a positive working environment.

Perform other duties as assigned based upon business need.
- **About You**_
- 10+ years of proven experience in the installation and integration of home and commercial automation systems is required.
- 4+ years of leadership and team management experience is required.
- High school diploma or GED is required.
- Valid driver's license and ability to travel to project sites as needed is required.
- L2 Police background check will be required.
- Bachelor's degree or college diploma in a relevant field (e.g., Electrical Engineering, Information Technology) or equivalent experience is preferred.
- Expeience interacting with contractors, trades, architects, and designers is preferred.
- Certifications in relevant automation technologies (e.g., CEDIA, Crestron, Control4) is preferred.
- Strong technical knowledge of automation technologies, including smart home devices, audio/video systems, lighting control, and security systems.
- Excellent problem-solving and troubleshooting skills.
- Exceptional communication skills.
- **How you Join Us**_

Design Electronics is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environment. We will accommodate the needs of the applicants under _the Ontario Human Rights Code_ and the _Accessibility for Ontarians with Disabilities Act (AODA)_ throughout all stages of the recruitment and selection process. Please advise the Human Resources Department to ensure your accessibility needs are accommodated throughout this process. Information received relating to accommodation measures will be addressed confidentially.

**Job Types**: Full-time, Permanent

**Salary**: $32.50-$40.00 per hour

Expected hours: No less than 44 per week

**Benefits**:

- Company car
- Company events
- Dental care
- Extended health care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- On call

Supplemental pay types:

- Bonus pay

**Education**:

- Secondary School (preferred)

**Experienc