Member Representative

2 weeks ago

Kenora, Canada Northern Credit Union Limited Full time

Northern Credit Union is a full-service, locally operated financial institution offering personal and commercial banking services along with financial planning expertise to members across our footprint. Northern is committed to making a difference in members lives by providing them tools to achieve their financial goals. As a key player in the financial services marketplace of Ontario we are excited to announce that we are currently seeking a full-time **Member Representative** in our Kenora location.

Reporting to the Assistant Branch Manager, the Member Representative will provide a full range of financial products and services to members consistent with our corporate mission and values. The key responsibilities for the position will include the following:

- Provide assistance to members by answering questions and servicing member requests for deposits, withdrawals, and transfers.
- Resolve routine problems/issues with member accounts, referring more complex problems or issues to their manager.
- Identify and fulfill members’ financial service needs.
- Perform other administrative and support tasks as assigned by their manager.

In addition, emphasis is placed on a professional teamwork approach, demonstrated problem-solving and initiative.
- Secondary School Diploma: Business Diploma with post-secondary diploma in business related field preferred.
- Proficiency in Microsoft Word, Microsoft Excel, Microsoft Outlook, and the ability to learn new systems.
- Proven member service skills with strong communication and organizational skills are essential.
- Must be able to meet deadlines.

**Salary Range**: $37,616 - $44,254

**Deadline for Applications**: July 25, 2025

We thank all applicants - however only those selected for an interview will be contacted.

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