Rentals Qc Technician

1 week ago

Vancouver, Canada Fusion Cine Full time

Are you looking for full-time work hands-on with the industry's top cinema and video technologies?

Fusion Cine is a boutique company providing sales, rentals, and repairs primarily to the film and television industries across Canada.

**Roles and Responsibilities**:

- Diagnosing and sending items off to vendors for repair - coordinating timely return of product.
- Repairing items in-house when possible.
- Managing Service order within R2 inventory management software.
- Basic handywork for modifications and custom alterations.
- Provide technical assistance and troubleshooting over the phone, and occasionally going out into the field to resolve technical issues.
- Provide one on one equipment demos to clients for advanced use of gear.
- Video, audio, and power cable repair and manufacture.
- Fulfill admin duties in processing service orders and tickets, and ordering parts.
- Work with manufacturers to ensure all equipment maintains latest firmware/software and a high level of functionality.
- Equipment evaluation**:Lenses** - Check focus, iris zoom, autofocus stabilization, and collimation. **Monitors** - Calibration and alignment. **Cameras** - I/O check, generate scratch log, clean and check sensor for lit/dead pixels, reset camera. **Filters** - Generate scratch logs. **Audio** - Check for signal noise, connector issues,

**Applicants must have these personal attributes**:

- Works well under pressure with the ability to set and manage multiple priorities and adapt to changing demands of the work environment.
- Self-motivated, organized, and meticulous attention to detail.
- Ability to problem solve and multitask.
- Good interpersonal skills.
- Ability to demonstrate knowledge of equipment technologies to assist our clientele.

**Qualifications**:

- Must have practical video and film industry experience and operational knowledge of production cameras, audio, lighting equipment, and common post & editorial workflows.
- Must have customer service experience (film production experience only resumes will not be considered).

**Physical Requirements**:

- Able to lift up to 40-50 lbs. of cases and/or equipment.
- Sitting and standing for long periods of time.

We truly value our staff and offer a subsidized benefit program to prove it, medical, dental, and vision insurance, vacation, holiday, sick leave, etc.

If you are someone who possesses these skills and is up to the challenge, we are looking for you

Fusion Cine is an inclusive employer that hires and promotes employees without regard to race, gender, religion, age, or sexual orientation.

**Salary**: $21.00-$25.00 per hour

**Benefits**:

- Extended health care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Work Location: One location

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