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IT Support Technician

2 weeks ago

London, Canada NSE TECH Full time

**Responsibilities**:

- Provide technical support both onsite and remotely to clients, addressing hardware, software, and network issues promptly and effectively.
- Troubleshoot and resolve technical problems related to servers, networks, and other IT infrastructure components.
- Collaborate with the IT team to implement and maintain security measures, including firewalls, antivirus software, and access controls.
- Assist with the setup and configuration of new hardware and software solutions.
- Resolve Tickets and troubleshooting steps for reported issues by clients.

**Requirements**:

- Proven experience as an IT Technician or similar role.
- Strong knowledge of computer hardware, software, and networking concepts.
- Proficiency in troubleshooting technical issues and providing effective solutions.
- Excellent communication and interpersonal skills.
- Punctual and Organized individual.
- Ability to work independently and prioritize tasks effectively.
- Own a Vehicle for Onsite Transportation.
- Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus.

**Job Type**: Fixed term contract
Contract length: 3 months

**Benefits**:

- Automobile allowance
- Flexible schedule
- Work from home

Schedule:

- Monday to Friday
- On call
- Weekends as needed

**Education**:

- Secondary School (required)

**Experience**:

- IT support: 1 year (required)

Willingness to travel:

- 50% (required)

Work Location: On the road