Customer Specialist

3 days ago

Brampton, Canada TFI International ON Full time

**Overview**

**Responsibilities**
- Provide exceptional customer service to clients, both in person and over the phone
- Assist customers with inquiries, concerns, and requests
- Analyze customer needs and recommend appropriate products or services
- Communicate effectively with customers to ensure their satisfaction
- Perform data entry tasks accurately and efficiently

**Experience**
- Previous experience in customer service is preferred
- Fluent in English language
- Strong communication skills, with the ability to effectively interact with customers from diverse backgrounds
- Multilingual abilities are a plus
- Proficient in data entry and computer skills

Join us as a Customer Specialist and contribute to our mission of delivering outstanding service while growing your career in a supportive environment

**Job Types**: Full-time, Permanent

Pay: From $22.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift

Ability to commute/relocate:

- Brampton, ON L6T 5S6: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- Secondary School (preferred)

**Experience**:

- Phone etiquette: 1 year (required)
- Data entry: 1 year (required)
- Customer service: 1 year (required)
- Call Center: 1 year (required)

**Language**:

- English (required)

Work Location: In person

Expected start date: 2024-11-18

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