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Host

2 weeks ago

North York, Canada Scale Hospitality Full time

About Us

Lapinou is a playful French-inspired neo-bistro and wine bar situated on Toronto’s vibrant King Street West. The seasonally evolving menu celebrates the best elements of inventive French fare, rooted in classic technique and drawing inspiration from global flavours and local Ontario terroir. Complementing the dishes, a colourful selection of boundary-pushing wines is ready to be explored amid house cocktails and beers.

We are looking for a **HOST **to join our FOH team

Reporting to the Front of House management team, the **HOST** is the first and last impression for our guests, and as such, this role should never be undervalued. The **HOST** is a personal representation of the service and overall brand experience. Whether guests are waiting to be seated, picking up a take-out order, or inquiring about the restaurant, it is the job of the **HOST** to ensure our guests feel welcomed and appreciated.

**DUTIES & RESPONSIBILITIES**:

- Create a positive guest experience that begins with a friendly greeting and warm smile
- Accurately take reservations that optimize each service period
- Efficiently maintain and organize restaurant by managing guest flow, maximizing seating capacity and communicating all special requirements to both BOH and FOH
- Escort guests to their table, engage them in conversation and seat them accordingly
- Recognize and acknowledge repeat guests
- Maintain knowledge of menu items, table numbers and server sections
- Assist with take-out orders and ensure orders are prepared as requested

**SKILLS & QUALIFICATIONS**:

- 2+ years’ experience in similar high-volume environment
- A positive, energetic outlook and a keen eye for detail
- Enjoys working with people and has a passion for hospitality
- Excellent organization and time management skills
- Ability to proactively anticipate guest needs and exceed expectations
- Excellent communication skills; verbal and written
- Able to work under pressure and excel in a fast-paced environment
- Understands the dynamic of a team working towards the common goal

**WHY WORK FOR US?**
- Competitive Wages
- Discounts at all ICONINK / Scale Hospitality Group Restaurants
- Corporate Goodlife Fitness Rates
- FUN Team and Culture
- Training, Development and Education Reimbursement

**SCALE HOSPITALITY GROUP** recognizes its obligations under the Accessibility for Ontarians with Disabilities Act, 2005, and, upon request, will provide accommodation in the recruitment processes to the point of undue hardship.