Social Service Worker

2 days ago

Ottawa, Canada SOUTHBRIDGE HOMES Full time

**Home**: Southbridge Ottawa
**Location**: Ottawa
**Position**: Social Service Worker Worker
**KEY RESPONSIBILITIES**:
Receive and respond appropriately to inquiries pertaining to Southbridge Ottawa which relate to new resident placement, including conducting tours of the home with prospective residents;
Communication with placement agencies; Navigates the resident/family thru the admission process including coordination with the LHIN;
To promote and facilitate a Resident-oriented environment, acting as a Resident/family advocate. Coordinates and is the homes liaison person for Family Council. Leads the Customer Service program within the home;
Coordinate, plan and participate in annual and new admission interdisciplinary team care conferences for residents;
To plan, organize and carry out social work programs/services to meet the ongoing psychosocial needs of the Residents and their families/advocates;
Provides palliative care support to residents and family as needed;
Examines and acts on matters concerning possible financial abuse or emotional abuse of a resident and works collaboratively with interdisciplinary team to address the issue;
Leads the ethics committee for the home and is available to staff to consult with regarding ethical dilemmas within the home, and works collaboratively with staff to resolve ethical dilemmas;
Participates on committees related to resident care and operation of the facility as required;
To function as a member of the multi-disciplinary team in planning overall Resident care;
To provide educational and consultative services on social work related issues/topics through participation in staff orientation programs, staff development programs and educational seminars for staff, Residents and families/advocates as required.
**KEY QUALIFICATIONS**:
Registered under the Social Work & Social Service Act, 1998
Graduate of a recognized school of Social Work with a Bachelor of Social Work Degree
Experience in working with Geriatrics
Familiarity with the multi-disciplinary team concept
skilled in teamwork and ability to work effectively in a multi-disciplinary setting
Minimum of 3 years' experience as a Social Worker in a clinical setting
Strong knowledge base for mental health issues
Excellent team player with strong interpersonal and communication skills
Ability to respond to crisis situations with demonstrated critical thinking
Demonstrated ability to function as a team player
Good communication and interpersonal skills
French Language skills will be considered an asset

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