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Maintenance

2 days ago

London, Canada Boardwalk Full time

Boardwalk provides Canadians with a quality, comfortable, home living experience. We offer rental apartments and townhouses that come in a wide breadth of shapes, sizes and sets of amenities. We operate 33,000 units across Alberta, British Columbia, Ontario, Saskatchewan, and Quebec.

Boardwalk recognizes our Associates as our most valuable asset. We are proud to provide competitive wages, profit-sharing, and amazing benefits like flexible group medical and dental, fitness reimbursement, training and development, group RRSP matching, rental discounts, and more.

**Responsibilities**:
Ensure the health, comfort and safety of our Customers
Ensure daily communication with all site Associates
Address Customer Requests for Maintenance (CRFM’s) within 72 hours
Vacant suite maintenance and touch ups as per established quality standards
General common area and building maintenance
Coordinate inspections of turnover suites with Customer Service Representatives
Ensure proper cleaning and maintenance of equipment
Preventative Maintenance inspections and reporting
Ensure contractors arrive as per scheduled timelines and complete their work as per the conditions of contract
Snow removal as required
Touch-up painting as required
Ensure proper and accurate inventory management
Perform on call emergency maintenance according to schedule provided by Area Coordinator
Complete all required administration for the position on a tablet
Complete other tasks as assigned by the Leader

**Experience and Educational Requirements**:
2 years Maintenance service experience preferred
3-5 years Renovation experience preferred

**Technical Requirements**:
Working knowledge of English language both verbal and written
Familiarity with computer / tablets is an asset

**Non-Technical Requirements**:
Strong commitment to providing excellent customer service
Ability to fix the problem correctly the first time
Dedicated to building better communities for all our Customers and surrounding communities
Ability to take responsibility for all actions and decisions and to follow through until a resolution is obtained
Exceptional problem-solving and decision-making capabilities
Strong planning and organizational skills coupled with ability to multi-task and prioritize (excellent time-management skills)
Ability to work independently (self managed) and with other Associates in a team environment
Ability to learn quickly, adapt to change and be flexible in nature
Displays a high level of initiative and commitment to excellence
Demonstrates a positive attitude, enthusiasm and assertiveness
Ensure have all tool on the tool list prior to end of probationary period
Ability to spend up to eight hours walking, standing, climbing stairs, lifting
Ability to maneuver up to 90kg with the proper equipment

Interested applicants are invited to submit a cover letter and resume.
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Ready to shape the future of our communities? Come work with us and learn where doing what you love means never working a day in your life

Deeply rooted in family spirit and humility, Boardwalk’s five core values of integrity, associates, teamwork, customer service and social responsibility are more than just words - they are a way of life. Coupled with our Golden Foundation of ‘treat others as you would like to be treated,’ ‘be good,’ ‘love community’ and ‘have fun,’ we believe in happiness and creating the most memorable experiences for both our Associates and Resident Members, continually looking for new and innovative ways to enhance and strengthen all our Boardwalk communities.

We hope these values speak to you as they speak so meaningfully to us

As we continue to grow, we remain unwavering in our commitment to providing Resident Members with the best quality rental communities. This same commitment means Boardwalk is always seeking individuals who have a positive attitude, are energetic and passionate, self-driven, productive, have the capacity to deliver high-quality results and who believe in the power of teamwork.

Together, with you as part of our team, we will continue to create meaning every day for those who choose to call Boardwalk home.
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Diversity, Equity and Inclusion Commitment Statement

We are committed to attracting and retaining a diverse team that will honour and celebrate your experiences, perspectives and unique identity regardless of age, ethnicity, race, colour, abilities, religion, socio-economic status, culture, gender, sexual orientation, gender identity and gender expression.

Together, our communities strive to create and maintain working and learning environments that are inclusive, equitable and welcoming.

We believe every Associate in our team enriches our diversity by exposing us to a broad range of values, customs and experience to better understand and engage with the world around us, identify challenges, so as to discover, design and deliver solutions together.