Application Support Associate

3 days ago

Vancouver, Canada Raymond James Financial, Inc. Full time

**Application Support Associate**
- 2400792
- At Raymond James, _**_we _**_develop, _**_we _**_collaborate, _**_we _**_decide, _**_we _**_deliver, and _**_we _**_improve together_.

Raymond James Ltd. is Canada’s leading independent investment dealers offering high quality investment products and services to Canadians seeking customized solutions to their wealth management needs.

**_ Application Support Associate_**

**How does the role impact the organization?**

**What will your role be responsible for?**
- Support and assist the business during creation and execution or user acceptance testing; and
- Participate in various other duties as required.

**What can you expect from us?**

Our most important investment is in people. Upon eligibility, Raymond James Ltd offers **flexible workstyles,** a competitive compensation and benefits package. Our benefits range from Health Benefits, RRSP Matching Program, Employee Stock Purchase Plan, Paid Time Off, Volunteer Days, Discretionary Bonuses, Tuition Reimbursement and many more We also support internal promotion and community involvement.

**What do we expect from you?**
- Knoweldge of fundamental investment concepts, practices, and procedures used in the securities industry;
- Experience of Broadridge Dataphile is an asset;
- Exceptional Customer service skills;
- The ability to work within deadlines in a high-volume and demanding environment while maintaining a high level of service and an imperative attention to detail;
- Exercise tact and discretion in the handling of confidential information; and
- Communicate proficiently in French is an asset.

**Educational/Previous Experience Requirements**
- Post-secondary education, or commensurate qualifications and/or experience;
- 3 years of related financial services experience with a strong analytical background; and
- Experience in system functional testing, defect management and resolution, and using testing tools is an asset.

**_To qualify for this opportunity you possess:_**
- Grow professionally and inspire others to do the same
- Work with and through others to achieve desired outcomes
- Make prompt, pragmatic choices and act with the client in mind
- Take ownership and hold themselves and others accountable for delivering results that matter
- Contribute to the continuous evolution of the firm

At Raymond James - we honor, value, respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic self, our organization, clients and communities thrive, it is part of our people-first culture. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

**Salary Range: BC (based on Education, Work Experience, etc) **$60,000-70,000 in addition to competitive performance bonuses/incentives.

**Job** Technology

**Primary Location** CA-BC-Vancouver-Vancouver

**Other Locations** CA-ON-Toronto-Toronto

**Organization** IT

**Schedule** Full-time

**Status** Permanent Full-Time

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