Housekeeping Manager

6 days ago

Kingston, Canada Hampton Inn Kingston Full time

**Overview**

**Responsibilities**:

- Lead and manage all aspect of the housekeeping department and ensure all service standards are followed with friendly and engaging service.
- Handle guest concerns and react quickly, tracking and notifying the appropriate departments for corrective measures to ensure guest satisfaction.
- Ensure that all guest rooms and public areas are clean and well-maintained.
- Develop and implement cleaning procedures and protocols to maintain high standards of cleanliness
- Train and supervise housekeeping staff, including scheduling and assigning tasks
- Conduct regular inspections to ensure compliance with cleanliness standards
- Handle guest complaints or requests related to housekeeping services
- Maintain inventory of cleaning supplies and equipment
- Collaborate with other departments, such as front desk and maintenance, to ensure smooth operations
- Maintain inventory control of all supplies and products. Placing purchase orders.
- Training and coaching team members
- Being on top of Deep cleaning and PM schedules and uploading them to Hilton portals.
- Being a team player. Ensure a positive, team oriented spirit is maintained among all co-workers by practicing open communication, empathy and support.

**Experience**:

- Service focused personality is essential and previous leadership experience is required.
- Previous experience in a housekeeping supervisory role, preferably in a hotel or hospitality setting
- Strong knowledge of cleaning procedures and techniques
- Excellent organizational and time management skills
- Ability to effectively communicate with staff and guests. Lead by example, believe in strong team culture and set the scene for high performance.
- Leadership skills to motivate and manage a team of housekeepers
- Attention to detail to ensure high-quality cleanliness standards are met

**We will start the hiring process for this position in the new year.**

**ONLY CANDIDATES ELIGIBLE TO WORK IN CANADA AND IS CURRENTLY RESIDING IN KINGSTON WILL BE CONSIDERED FOR THIS POSITION** COMPENSATION PACKAGE TO BE DETERMINED BASED ON THE EXPERIENCE**MUST BE WHIMIS CERTIFIED** ONLY CADIDATES WITH PREVIOUS HOTEL HOUSEKEEPING MANAGEMENT (RECENT) EXPERIENCE WILL BE CONSIDERED**

**Job Types**: Full-time, Permanent

Pay: From $48,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Schedule:

- Day shift
- Every Weekend
- Holidays
- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Kingston, ON K7K 7E6: reliably commute or plan to relocate before starting work (required)

Application question(s):

- When was the last time you managed/supervised a Hotel housekeeping team

**Experience**:

- Housekeeping management: 2 years (required)

**Language**:

- English (required)

Licence/Certification:

- WHMIS Certification (required)

Work Location: In person

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