Service Advisor

6 days ago

Ajax, Canada Village Chrysler Dodge Jeep Full time

Village Chrysler is looking for an experienced and customer focused Service Advisor to join our team.

RESPONSIBILITIES:

- Greet customers promptly in a friendly manner
- Obtain customer and vehicle information
- Provide excellent customer service to all customers
- Clearly report all vehicle symptoms as described by the customer
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Explain all completed work and charges to customers

**REQUIREMENTS**:

- Previous experience as a Service Advisor, at a Dealership
- Proven record of achieving exceptional Customer Satisfaction
- Previous customer service experience
- Above average energy level
- A desire for a long term career with a growing organization
- Personal and professional integrity

Our Company is committed to being responsive to the diverse needs of its employees, customers and others, including those with disabilities, by striving to prevent and remove barriers to accessibility. The Company will provide support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant's accessibility needs.

**Job Types**: Full-time, Permanent

**Salary**: $60,000.00-$90,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Vision care

Schedule:

- 10 hour shift
- 8 hour shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Commission pay

Ability to commute/relocate:

- Ajax, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- service advisor: 2 years (required)
- Customer service: 1 year (preferred)

Work Location: In person

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