Experienced Service Advisor

5 days ago

Ajax, Canada Lakeridge Auto Gallery Full time

Are you looking to work alongside one of the strongest premium brands in the market today? Look no further than Lakeridge Auto Gallery. We are a community-oriented dealership group focused on providing the ultimate experience to our clients within a positive team environment.

Lakeridge Auto Gallery is looking to add an experienced Service Advisor within our team. If you have experience working as a Service Advisor within the automotive dealership industry, and looking to utilize your top notch customer service skills, we want to hear from you.

RESPONSIBILITIES:

- Greet customers promptly in a friendly manner
- Obtain customer and vehicle information
- Provide excellent customer service to all customers
- Clearly report all vehicle symptoms as described by the customer
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Explain all completed work and charges to customers

**REQUIREMENTS**:

- Previous experience as a Service Advisor, at a Dealership
- Proven record of achieving exceptional Customer Satisfaction
- Previous customer service experience
- Above average energy level
- A desire for a long term career with a growing organization
- Personal and professional integrity

Our Company is committed to being responsive to the diverse needs of its employees, customers and others, including those with disabilities, by striving to prevent and remove barriers to accessibility. The Company will provide support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant's accessibility needs.

**Job Types**: Full-time, Permanent

Pay: $60,000.00-$90,000.00 per year

Additional pay:

- Bonus pay

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift

**Experience**:

- customer service: 5 years (required)
- Car Dealership: 3 years (required)
- Service Advisor: 3 years (preferred)

Licence/Certification:

- Drivers license (required)

Work Location: In person

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