Front of House

20 hours ago

Richmond, Canada Moxies Full time

Our people are the heart and soul of Moxies, and we’re on the lookout for friendly, upbeat, and hospitality-driven individuals to join our Richmond team as an Assistant Manager.
As an Assistant Manager, you’ll take an active role in leading different areas of the restaurant while maintaining a development-focused mindset. We are committed to training, mentoring, and supporting your growth—professionally and personally. Whether you're advancing your career or building leadership experience, our restaurants are known industry-wide for internal development and growth opportunities.
Why Work With Us?
At Moxies, we offer more than just a job—we offer a place to grow, connect, and thrive.
**Perks & Benefits Include**:

- Competitive wages + tips
- Employee discounts at Moxies and across our hospitality brands (Chop, Sandman Hotels, Denny’s, Shark Club & more)

Meal discounts
- Free meals (for eligible employees)
- Medical & dental benefits (for eligible employees)
- RRSP matching (for eligible employees)
- Paid vacation & sick time
- Opportunities to participate in new restaurant openings across Canada and the U.S.
- Grow your career in our rapidly expanding company
- Attend leadership development seminars and conferences

**Key Requirements**:

- 1+ years of experience in a leadership role in a full-service restaurant or bar environment
- Proven ability to inspire, coach, and develop a high-performing team
- Energetic, positive, and passionate about hospitality
- Strong communication and patience under pressure
- Commitment to continuous improvement and development
- Dedicated to creating an inclusive, supportive, and diverse workplace
- Enthusiastic about food, drink, and hospitality
- Reliable, professional, and accountable
- Availability to work weekends, holidays, and evenings
- Driven to grow and thrive in a team-oriented environment

**Key Responsibilities**:
Working alongside the General Manager, your responsibilities will include:

- Role-modeling warm, attentive hospitality for guests and team members
- Actively connecting with guests to ensure consistent satisfaction and memorable experiences
- Leading and implementing initiatives to grow sales and profitability
- Supporting the hiring process: interviewing, onboarding, and training across multiple roles
- Mentoring and developing Supervisors to build future leadership talent
- Overseeing all front-of-house areas to ensure daily operational success
- Support your team by running food, clearing tables, and maintaining smooth service flow
- Handle guest concerns with professionalism and ensure every guest leaves satisfied
- Uphold Moxies’ service standards and role-model positive, team-focused behaviours

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

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