Quality Assurance Coordinator

**POSITION LOCATION/DEPARTMENT**: Warehouse / Office

**REPORTS TO**: Quality Assurance Supervisor

:
This position is required to monitor the overall status of the branch from a Quality perspective. Compliance to regulations, including cGMP’s, will be maintained through the implementation of procedures and training, and regular inspections.

**DUTIES & RESPONSIBILITIES**:

- Ensure all staff are trained in their respective job functions, including GMP training and maintain training records
- Write and revise standard operating procedures as necessary.
- Coordinate maintenance of procedure manuals at the branch.
- Conduct regular inspections of the facility and report the findings to the Branch Manager and senior management.
- Respond to audits, develop action plans and provide follow-up to ensure actions are completed and documented.
- Provide feedback and assistance to Customer/Client questions and concerns.
- Initiation and completion of Deviation Reports and Change Controls
- Monitor the processes and systems within the branch to promote effective operation and procedural compliance. Ensure documentation is complete and accurate.
- Maintain relations with outside contractors/suppliers and monitor effectiveness of their services.
- Provide assistance with inventory reporting and lot control.
- Recalls - Working directly with the Client ensure product is both physically and systemically quarantined
- Supervise lot hold/release processes to ensure effective control and accurate documentation
- Investigate discrepancies and problems, and advise the appropriate individuals of the findings through effective reporting and follow-up.
- Maintain ongoing surveillance/reporting of temperature conditions within the different storage areas of the warehouse.
- Perform temperature alarm testing and security testing.
- Coordinate regular and emergency maintenance of equipment.
- Place product on “Short Dated Hold” as per Client Procedure Manuals and physically remove product from primary picking locations
- Coordinate disposition of product as per Clients requests and Lynden’s Destruction agreement.
- Perform specific duties for inbound receipts as agreed upon in the Client Procedural Manuals.
- Develop proactive strategies for preventing possible future problems with systems or processes.
- Maintain communication with all levels of the branch by attending meetings with management and staff and provide input and training.
- On call 24 hours per day 7 days a week for emergencies.
- Cover for other QA coordinators' duties and perform other activities as assigned by senior management.

**SKILLS/TRAINING REQUIRED**:

- Strong knowledge of current regulatory requirements
- Superior familiarity with warehouse and office operations
- Effective problem solving skills
- High work standards
- Excellent verbal and written communication
- Excellent organizational and time management skills
- Ability to make decisions and recommendations
- Demonstrate effective interpersonal and team skills

**EDUCATION & EXPERIENCE**:

- Minimum education required: _
B.Sc. degree or equivalent
- Minimum experience required: _
2 - 3 years related work experience
Plus 6 months on-the-job training OR equivalent combination of experience and education.

**WORKING CONDITIONS**:
Works under warehouse conditions 80% of the time walking the floor and physical lifting. 20% of the time working in the office. Some overtime as required.

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Overtime

Supplemental pay types:

- Bonus pay

**Experience**:

- Quality Assurance: 1 year (preferred)

Work Location: One location